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How much does it cost to hire a web designer in Brisbane?

The cost of hiring a web designer in Brisbane to design a new business website for your company can vary widely, with quotes ranging from $750 to $15k. The problem is knowing which website designer is offering you the best value package, and giving you a website that includes all of the features you need.

For example, it’s fair to say that if a website consultant offers to design a professional business site for $750, it’s going to be very low quality with poor coding and won’t include all of the features you need. Even for a good quality, but ‘bare bones’ professional website you can expect to pay at the very least $1000, and probably closer to $2000.

In general, for a quality website that needs to represent your brand, you are looking at $2000 to $5000, depending on the features. Of course, this is just a general guide. You may have a lot of extra requirements (online stores, payments, bookings, integrations with other software) or you may need custom development work. The price would obviously be much higher in these cases, but for a standard website package you would have to question the price if a web designer in Brisbane quoted $15,000, for example.

Why do prices vary so greatly?

The way website packages are quoted can be vastly different from one developer to the next. Some charge by the hour, some bundle it together. Some work from template designs while others design from scratch. The features in each package will also vary considerably, such as the number of design revisions, security features, training, support, and dozens of other items. Some developers will also only offer corporate website packages, while others may be geared towards smaller businesses and therefore only include the absolute essentials in many of their packages.

If you’re in the market for a professional business website and are faced with a variety of different quotes, here is our biggest tip on sorting out the wheat from the chaff.

Break down the costs of each website designer’s quote

There’s no easy way to do this, other than picking one website consultant and asking them to make these comparisons for you. After all, if you have five different quotes with huge price differentials, it makes sense to ask the website designer with the highest quote to justify their costs.

What you want is a detailed breakdown of all the costs in all of the quotes you have received, so that you can compare them side by side and can tick off which web designer in Brisbane covers everything on your list.

When you ask a website consultant to justify their costs, this is where you will really see what you are getting for your money. They should be able to explain each feature and how it benefits you. This will help you understand the process… but don’t go crazy here. No one likes having to justify their prices, so you should just seek a simple explanation.

At GO Creative, we always give you a detailed quote and we are quite happy to help you compare our packages with those from other website designers.

Is your website developer to blame when your website is down?

As a successful website developer in Brisbane, most of our clients have us on speed dial when their website goes down. This is fine, because we can track down the problem and fix it pretty quickly, but are your web developers always to blame when your site goes down?

We get it… websites are complicated

It’s easy for us to see how a client could believe that we, as their WordPress web development team, are the one and only cause of all of their website problems. Being a highly specialised technical field, most people don’t really know how websites work, what other factors may be at play, or even whether they’re supposed to be receiving support (whether free or paid) from their developer. But usually when something does go wrong with a website, it’s not something the web developer did wrong.

What are the most common causes of a website crashing?

Websites can spontaneously have issues for any number of reasons. Unless your web developer is currently engaged to upgrade or maintain the website, there’s very little chance they’re to blame.

Common causes for websites being offline include:

  • Software in the website has automatically updated itself, or someone has updated it manually, causing compatibility issues.
  • The web hosting account (where the website is stored) has had a change in configuration.
  • Hackers defacing the website, or taking the website offline.
  • Corrupt databases — this often happens with very large websites or sites that are not actively being maintained to check for problems.
  • An increase in traffic which causes the website to struggle (usually temporarily).
  • There’s a software update in progress and the website is put into “maintenance mode” during that.

Any of these issues can cripple a website, until the cause it found and fixed, and this can happen with even the very best websites. If you don’t have a WordPress web development team managing your website, you’re running the risk of these problems occurring without even being aware of them.

What should you do when your site crashes?

The first thing you should do is to count to 10 and take a deep breath. Quite often just waiting a few minutes and refreshing your browser will fix the problem. Maybe someone was updating the software and you just happened to check the website at that precise moment. So give it a few minutes and if the issue is not resolved, check your host’s website for any status updates.

If these steps don’t resolve the issue then phone your website consultant (don’t email them) and they will most probably find the cause within a few minutes. Remember however, that website support is usually not free, so if you don’t have a WordPress web development team in place, you will need to pay for their help to fix your website.

To find out more about professional website management with GO Creative, call us on 07 3333 2932 or get an instant quote online.

Corporate web design services from offshore providers can cost you more in the long run

If you’re working on a new website for your business, then you need a company that offers you professional corporate web design services. The problem is that some businesses look to engage an offshore provider to save money, but in most instances, it can end up costing even more money in the long run (and give you ulcers as well!).

A highly professional touch is needed to create corporate web designs, and sufficient experience to know what does and doesn’t work. If you pay some guy in India $10 an hour to design your website, instead of a professional in Australia who charges (say) $100 an hour, you could be buying a whole lot of trouble.

Here at GO Creative, we have a long standing reputation for professional corporate website design, and therefore we charge a lot more than $10 an hour to our clients for this service. However, if you’re considering outsourcing your corporate web design services overseas, here are three important considerations:

1. How much experience do they have?

Many offshore providers aren’t qualified or experienced in any form of design, let alone corporate website design, which means that even if the work is cheaper and faster, it isn’t going to be high quality. You may have checked out their online folio or read their testimonials, but you normally can’t speak to them over the phone or check their references.

2. How efficient are they?

A lot if so-called “web developers” overseas will hire workers off the street and provide only basic training. So when you give them a task that should really only take 30 minutes, they might blow 3 hours on it, and do it poorly at the same time. Then you’re paying a premium price for low quality work. Not to mention, a common frustration is that offshore developers have an extremely low level of attention to detail, so you end up wasting your own time going back over the same instructions.

3. What support do they offer?

The language barrier can be a real issue during both the design stage and afterwards when you need ongoing support. You may even find that they may not offer ongoing support or even a warranty on their services and even worse, many of these providers actually disappear without warning, leaving you in the lurch with a half-finished website and no way to get in touch with them at all. Unfortunately, that’s a pretty common scenario.

In the end, it all comes down to quality, communication and support, which we provide to our clients in spades. Creating attractive, functional and results-oriented corporate websites is our bread and butter, so if you want a professional website from a reputable provider, call us on 07 3333 2932 or get an instant quote online.

What to do if you make a mistake on your WordPress website

Website design and development can be quite complicated, which is why most successful businesses engage a web designer who specialises in WordPress web development to put their site together.

However, once the site is published, if you make a mistake — such as accidentally deleting a page or overwriting content — then you’ll need to work out how to fix it.

The proactive solution is to ensure that your website developers provide a website design and management service, so they can update all of your plugins safely and fix any problems fast.

However, if you don’t have that luxury, and you’ve lost something important on your website, here is a list of steps you can take that might rectify the problem.

  1. Restore a revision: If you’ve overwritten something on a page or post, you can usually return to the previously saved version by editing the item then clicking on “Browse” next to “Revisions” on the right.
  2. Check the Trash: If you actually deleted the item, it might be in the trash. If it’s a file, it may still be in the media library.
  3. Access a backup plugin: If you have a backup plugin, this will let you to restore a previously saved version of your website, but you might lose any changes you’ve made since the last backup was taken.
  4. Call your web management company: This is one of the services we offer at GO Creative: website design and management. We will be able to restore a backup for you at no extra cost.
  5. Call your web host: Some hosting companies are able to restore your site to a previous version. But not all of them do, which is why engaging a web management company is such a good idea.
  6. Ask your web developer: They may have a previous backup of your website, but this is a long shot. It will likely be very old in any case.
  7. Check the archives: If all else fails and you don’t want to (or can’t) replace the content or file manually, you can check the internet archive website to see if they have a copy of your content. Google “internet archive”, visit the site, and enter your website address. You can then see if there’s a copy of your page sorted online, for you to copy/paste from.

As you can see, it’s always best to look for a company that doesn’t just simply offer WordPress web development, but also offers a website design and management service. This will save you an enormous amount of money, time, and stress, when things go wrong (and, at some point, they will!).

GO Creative is one of the leading website developers in Brisbane, and we provide a comprehensive and affordable website management service to clients across Australia. Call us on 07 3333 2932 or get an instant quote online.

Are all corporate web design services the same?

There are so many web developers in Brisbane offering corporate web design services, so how do you figure out which one is best for you?

One of the biggest issues for companies when selecting a web developer is that they don’t know what they don’t know. Comparing apples to apples can be very difficult when you’re wading through a checklist of website inclusions, many of which will be completely foreign to you. Every web developer is different. It’s not like shopping for a car where you can compare some basic facts and figures, or jump in for a test drive.

Making matters worse, how do you even know if the web design company you’re considering using has been around for a long time, or is a relative newcomer with little experience?

As a long standing web development company in Brisbane, many of our clients have come to us in the first place because their website project didn’t go to plan, in one way or another. So how can you make sure that you receive a high quality corporate website design that will establish a positive presence on the internet for your business?

Questions to ask corporate web design agencies

As you can imagine, asking a lot of questions is the only way to be really sure that your corporate web design package will include everything that is important to your company. Here are some important questions to help you filter out the good from the bad:

  1. Can you help us compare your packages to those of another web developer?
  2. Can you offer a full range of services in addition to corporate web design, such as copywriting, search engine optimisation, and graphic design?
  3. Are there any key limitations of the software or packages that we should be aware of?
  4. Do you have clients who we can phone for a reference?
  5. Can you show us examples of websites which you developed at least three years ago, including proof of their age?
  6. Can you show us examples of websites which you have developed in the past month, including proof of their age?
  7. What makes you different to other developers?

Another concern is always the budget and without a doubt, you will want to save as much money as possible on the design of your website. The problem is that there are many web design packages around the $500 mark, but many of these are designed by people with little experience or training and don’t offer any ongoing support. In fact, many of the ‘cheaper’ websites are outsourced overseas, resulting in very poor website designs.

All of this means that if you are searching for a web development company in Brisbane, interstate or even overseas, you need to be very careful and ask a lot of questions, before you make your final decision. Local developers are usually the best choice in any case, because you can see them face to face if any issues arise or you need to have a meeting to discuss the project.

If you want a professional and experienced Brisbane web development team to create your website, call GO Creative on 07 3333 2932 or get an instant quote online.

How to improve the customer experience on your website

What’s the #1 reason why customers choose not to buy from your business or convert into repeat customers? A poor customer experience.

This is why it is so important to perform a comprehensive User Experience Audit of your website, so that you can rectify any problems immediately.

At our agency in Brisbane, our website developers are focused on developing websites which are user friendly and easy to navigate, allowing visitors to find everything they need to know about your services or products. There is, however, much more to making your website user friendly than a simple menu. There are many factors to consider, including the wording you use on each page, the layout of the pages, the speed, the images and videos that appear, and more.

All it takes is just one of these elements to be wrong and you can reduce your visitor’s experience sufficiently that they turn to your competitor’s website instead. You need to ensure your customers’ experience using your website is exemplary. And you can do so by undertaking a User Experience Audit.

What can a User Experience Audit identify?

Making your website easy to use and navigate is one way to increase your conversions, a fact that is well known to many businesses. Brisbane web development agencies employed by these businesses therefore have a directive to do just that, as well as optimising your website for faster loading speeds, and improved ranking in Google. As time passes and you upload more content, your site can become progressively more complicated to use, so all of this needs to be taken into account.

A User Experience Audit will identify any areas where your visitors are becoming lost or confused on your website. This includes pages where conversions are lowest or where there are weakness in your sales funnel, as well as any specific pages or elements that are stopping your visitors from converting.

Which areas of your website should you audit?

For a comprehensive audit, you need to check the following areas of your website:

  • All of your written content.
  • All of your call to actions (CTAs).
  • All of your photos, images and videos.
  • What is displayed above the fold (i.e. what you can see before scrolling).
  • Whether your website is responsive (i.e. works properly on phones and tablets).
  • Whether your content is set up for the best possible ranking in Google.
  • Whether your pages load quickly.
  • Whether there are any broken links, or links which lead to inappropriate pages.

GO Creative is a leading web design company in Brisbane, offering a number of services, including website audits. So if you want to provide your visitors with a positive experience on your website and increase your conversions, you get an instant quote online today or call us on 07 3333 2932.

What does a web developer actually do?

Are you in the market for a professional corporate website design? The benefits of an online presence for your organisation cannot be underestimated, so if you don’t already have a website up and running, or it’s been around for more than a few years, it’s time to make the investment in the growth of your business.

There are a number of corporate web design services available in Brisbane, as web development is becoming increasingly vital for all businesses. Regardless of size, from micro businesses to large multi-national corporations, a professionally designed website will help generate leads and increase sales.

What’s involved in corporate website design?

Brisbane web development companies, on top of local knowlege of the Brisbane market, require a wide set of skills and many years of experience. Before the company can begin developing a website for their clients, they need to understand your business needs and carry out a number of essential tasks to address those requirements. So let’s take a look at what is involved in corporate website design, from the point where we have already determined your brief and we’re ready to start creating your new website.

1. Setup

From the very start, we need to setup a web hosting account and purchase a domain name for your new website (unless you have already purchased your own domain name previously). Next, we need to create and setup all of the files and databases that will form the structure of your website.

2. Design and development

To complete your corporate website design, we set up the functionality using various programming languages, design each page, and import, edit and reformat your content. Along the way, we work within various file systems, compress images and other files to increase speed, and test for any bugs.

We need to take into consideration many factors, including speed, security, search engine visibility/rankings, user expectations, multiple devices/technologies, the ability to change the website in future, and many more items.

There’s also a lot of communication with our clients as we work through a design revision process, gathering feedback and making the necessary code/design adjustments along the way.

3. Training and support

Once all of these tasks have been completed, this is the end of the major steps in web development. Brisbane based businesses will also receive in-house training, documentation, and continued support and management — depending on their selected website package, of course. Our website management packages include various actions such as upgrading the software on a regular basis, setting up monitoring tools, and monthly reports.

Corporate web design is a true specialisation

As you can appreciate, corporate website design is a full-time occupation, demanding skills that have been honed over time and which are increasing every day. It’s a highly specialised area which means that only the top-tier web developers will provide a suitable return on investment for their clients.

For more information on web development in Brisbane, you can get an instant quote online or you can call GO Creative on 07 3333 2932.

How do websites actually work, anyway?

As a leading web design company in Australia, we are often asked how websites work and about the different types of website management systems that are available. In this post we will shed some light on these topics, giving you a greater appreciation of your website.

What is a website?

A website is one or more pages that are stored on a server (large computer) and connected to the internet by the server. For a website to exist, you need to register a domain name (address of the site), set up web hosting (a place to store your website and related settings), and then create the website, of course. You can purchase domain names and hosting through many web design companies in Australia and if you contact us at GO Creative, we can sort this out for you.

How do you create a website?

Today, most websites consist of hundreds or even thousands of files which contain code known as HTML, along with a database where the website settings and content are stored. HTML code provides the structure of the website, as well as the pages, posts, images, videos, text and other content. The design (colours, fonts and layout) is controlled by a different type of code called CSS, whilst JavaScript is yet another type of code, and is generally used to control menus, animations and other effects.

There are many considerations when creating a website, such as the design, navigational structure, functionality on phones/tablets, search engines (like Google), scalability, and more. This is why website development should be left to professionals in all instances, otherwise it’s simply a waste of time and money.

Software options

There are a variety of software packages available to create websites, some of which allow you to create your website online (though generally this isn’t the ideal way to do it). Others allow you to download the software, installing it on a website hosting account, configuring it, setting up the design, the content and so on.

The latter option gives you much more control over the design and allows an endless number of customisations, which are perfect for businesses. The most popular website software (also known as a CMS or Content Management System) for businesses and bloggers is WordPress, but you can also use Joomla, Drupal, Magneto, OpenCart and CMS Made Simple, among countless others.

How long does it take to create a website?

This varies quite a lot. Some “cut price” website developers use pre-designed templates and have lots of limitations which means they can slap out a website in a matter of days. They’re usually cheap, but like everything in life, you get what you pay for. Any reputable website developer would take at least a couple of weeks to create a website, because there are so many tasks involved in creating a high quality website. For example, we have a standardised development process which includes more than 200 individual tasks, some of which take five minutes, while others can take several hours or even days.

How visitors find your website

Once you’ve created your website, people can access it by typing in the address directly into their browser, clicking on a link to your website from another site or email, or through search engines. Search engines such as Google, Yahoo or Bing, scour the internet for new websites, which is why your website appears in the search engine results pages.

Can we help with your website?

If you’re in the market for a professional web design company in Australia with a proven record for creating successful websites, call GO Creative on 07 3333 2932 or or get a free instant online quote.

How long does it take to build a website?

Professional web design in Brisbane is a specialised job, requiring many years to accumulate the necessary experience and skills to create bespoke web designs for a range of different industries. As a company specialising in web design in Brisbane, GO Creative has built a formidable reputation for building quality, high converting websites, but even with all of our experience, this cannot be achieved overnight.

How long does a website usually take to develop?

All things being equal, it usually takes 1 to 2 weeks (depending on our workload) from the initial consultation stage to final completion of your website. This time frame however, is based on a simple website with a handful of pages and not too much in the way of specialised functionality.

The more specialised the design and functionality of your website, the longer it takes for the site to be completed. Obviously this varies between companies who specialise in web design in Brisbane, but in most cases this is a sensible time frame to keep in mind.

The one tripwire in the design process is actually the client’s content, because the longer it takes to receive this from a client, the longer the timeframe to completion. You might be surprised to learn that this is the biggest hold up to going live with your website, and sometimes we wait a few weeks for the client’s content… and in extreme cases we have waited years!

Speeding up the process

You want your website up and running as soon as possible, but it pays to have all your ducks in a row before we start the design process. This means you need the following information available either at the first consultation, or as soon as the project starts:

  • Branding, colours and logo (or ask us for graphic design help).
  • A summary of the purpose of your website.
  • An overview of your ideal customer.
  • Some idea of the functionality required (payment gateway, finance calculators, tables etc).
  • Photos, images, videos, and text already available or in progress.

If you want to finish the website as quickly as possible, you’ll need to make fairly snappy decisions as we work through the design process, so we can make any changes and have your site live ASAP.

For help with web design in Brisbane, contact us on 07 3333 2932 or get a free instant online quote.

Getting the best out of your digital marketing agency

Successfully marketing your business can be a long and winding road, which is why it’s so important that you engage the right professional digital marketing agency. Brisbane is still just a “big town” but there are a plethora of agencies out there — some good, some… well, not so good! Choosing the right agency can be the difference between success and failure. Many business owners try to market their own business, but invariably they find the work tiresome, difficult, time-consuming and ultimately not overly successful.

So when searching for the right digital marketing agency in Brisbane, look for those which don’t just say they can get results, but have a proven record of success. They must have the knowledge and the experience to handle your marketing strategy, leaving you to focus on managing your business.

If this sounds like your situation at the moment, here are a few tips on not just finding, but also getting the best out of your digital marketing agency:

Company logo design

It is essential that your company or corporate logo design is professional, reflects your brand and is consistent across all of your marketing materials. If you don’t have a professional company logo design already, then selecting a digital marketing agency in Brisbane who has graphic design skills, as well as marketing expertise, keeps everything in one place and makes it easier for you to keep tabs on what’s happening.

Professional website design

It goes without saying that you need a high quality website that is tailored to your business and reflects your brand. It’s a good idea to check with your digital marketing agency about their full range of services, because many offer professional web design as well, and can handle a redesign of your website very easily. Consistency is key here, so using the same company to develop all of your marketing materials is usually the best way to go. And not just an agency who says, “sure, we can do that”, but one which genuinely specialises in a range of different marketing services.

Affordable web hosting in Australia

If you do choose the right digital marketing company, they will not only provide graphic design and website development for you, but they will also offer web hosting in Australia. This is a huge bonus, because you have everything for your website and the marketing side of your business under one roof. And having your hosting in Australia offers a range of benefits for your website speed, security, support, and so on.

When you’re in business, you have to invest money to make money, and the success of your business is definitely worth the effort. Outsourcing your marketing to a professional digital marketing agency, in Brisbane, is one of the steps you can take that will seriously increase your return on investment.

If you can see the value in working with a digital marketing agency who offers the whole suite of services — marketing expertise, website design and hosting, and graphic design — phone us on (07) 3333 2932 or get a free instant quote online.

Is my website content copyright protected?

Most of us don’t have the time or the enthusiasm to write our own copy or blog articles, so we engage a copywriter, marketing agency or a company that specialises in small business web design in Brisbane to do all of this for us. A question arises however, about who actually owns the copyright, if someone else has written it, even though it is on your website.

Implied copyright

Well, in Australia we have what is termed “implied copyright”, which means that you don’t have to include “Copyright” notices or © on any works of any type. Despite this legal omission, it is important to understand that unless specified otherwise in a contract or agreement, the owner of the website owns all content on the website as well.

It is only an unscrupulous web developer or copywriter who would attempt to retain ownership of the content after it has been paid for by the website owner. This is a key point for you to remember, that once you have paid for the work, as the website owner you should own the content. Make sure you check your contract or agreement before signing anything!

Can you copy and paste from the Internet?

Just about 99.9% of all content on the Internet is copyrighted. That includes text, videos, music, photographs, graphics and images — everything, really! As such, you cannot simply download (or copy and paste) anything and add it to your website as if it were your own.

It is fair to say that if someone is happy for you to copy their content and include a link back to the original work on their website, they will make it known on their website, but if not, you can always ask them. If you are unsure of the copyright issues for content that you want to utilise on your website, then you can find out more information on the Australian Copyright Council Website.

For expert advice on marketing for your business or for small business web design in Brisbane, phone us on (07) 3333 2932 or get an instant email quote now.

12 key tips for writing quality content for your website

As a website maintenance company, we know that writing copy for your website which actually converts visitors into customers is a skill that can be learned, but can also be quite time consuming and to be frank, it’s pretty boring if it is not your ‘thing’. If you are faced with a blank page on your website, here are 12 key tips for writing high quality copy:

  1. Summarise your products or services in one sentence with 12 words or less.
  2. Make sure that the description of your products or services stands out and can’t be missed.
  3. Explain who your products or services are suitable for and give examples.
  4. Keep your copy simple, short and uncomplicated.
  5. Explain three or four unique selling points and say them loud and proud.
  6. Ask for a second opinion on your copy, maybe a friend, colleague or current customer.
  7. Say whatever is relevant to make your customers want to buy your services or products.
  8. Include any awards, testimonials, reviews or news about your business.
  9. Show qualifications and industry credentials.
  10. Make sure your logos are shown prominently on every page.
  11. Include customer testimonials and reviews of work or projects you have completed for them.
  12. If any of your clients are also businesses, find out if you can include their logos on your website.

Don’t forget to include details wherever possible, for example if you are selling products for children, describe the suitable age groups for your products. If you’re selling timber furniture, describe the types of timber you use and where you source it from. Another example is if you are trying to write your opening hours, instead of “open some Sundays”, make it clear that you’re “open first Sunday of every month” or ask your customers to “call to arrange an appointment on Sunday”.

Lastly, review your website for misspellings, repeated words and incorrect grammar. At worst, they can leave potential customers wondering whether you pay attention to more important business details.

For help with putting content together for your website, general copywriting needs or to chat about how a website maintenance company can keep your website up to date and running perfectly, call us on 07 3333 2932 or get a free instant email quote.

Do you want a hands-off approach to updating your website?

Many of our clients want to take a hands-off approach to their website. They want someone else to keep their website updated, whilst they focus on other aspects of their business.

In today’s fast paced world, it makes sense to leverage outside help, and instead of learning how to use WordPress, write product reviews, services pages and blogs, load videos and graphics, and add products to your website, many people work smarter by bringing in outside professionals who can do all of this for you.

What do our website management packages include?

We find that our website management packages are very popular, because business owners know that they can leverage our knowledge and keep their website running at its best, all of the time. We offer management packages to suit any budget and our monthly rates are very reasonable, leaving you free to go about your business and not worry about what is happening with your website.

While we will customise your website updating package to suit your specific needs, in general we offer the following services:

  • WordPress updates: You always need to have the latest version of WordPress installed, as these updates usually include new security measures to prevent hackers entering your website.
  • Plugin updates: We make sure that all of your plugins are kept updated as new versions are released. Conflicts between plugins is a common occurrence and can actually crash your website. We can mirror your website and update your plugins safely, fixing any problems before they go live.
  • Copywriting: Adding new content to your website, whether these are product updates, new products, reviews, cornerstone articles or blog posts, can be tiresome. We can have all of these updates organised for you, leaving you free to focus on other aspects of your business.
  • Graphics: As graphic designers, we can design any graphics you need for your website and upload them as well.
  • SEO: Optimising your website for the search engines is essential to your traffic, sales and conversions, so we can add SEO to your website management package as well.

Call us on 07 3333 2932 or complete our online quote form and we can arrange to have a chat about freeing up more of your time to focus on your business.

 

 

How professional graphic design benefits your business

Regardless of the size of your business, you have a brand which you need to promote, so all of your graphics need to be high quality. This includes your logo, stationery, document templates, brochures, style guides, signage, print media, PDFs, and email signatures. Everything you do in your business reflects on your brand, so it’s important to be professional at all times.

Your logo is the starting point for laying the foundation of your company’s branding across all of these different mediums. High quality and professional graphics are the backbone of your branding, and can be the difference between a successful business and one that struggles to pay the bills.

Using good quality stock images is far better than using photos taken on a phone or older camera – the difference will surprise you. That said, there’s nothing better than organising a professional photo shoot to ensure you capture the true essence of your business, including showcasing your office and helping customers “meet the team” through imagery.

If your brand could do with an update, here are three solid reasons why you need a professional graphic designer for both your website and your printed materials:

  1. First impressions are everything: You only have a few seconds to make a good first impression, so you need professional graphics to catch your customers’ attention and show them that you mean business.
  2. Build trust and credibility: A poorly designed website or piece of marketing collateral does nothing to build trust and credibility with your customers, so if the graphics are not up to scratch, you have a recipe for disaster.
  3. Increased returns: Professionally designed graphics can help your visitors understand and get to know your business very quickly. This is important, because you only have a few seconds to hold a visitor’s attention before they go elsewhere to find a better website. When customers feel comfortable with your website, they stay longer and are more likely to convert into paying customers.

At GO Creative, we have qualified graphic designers with decades of combined experience, so we fully understand the important role that professional graphics play in your business’s success.

Good graphic design always pays for itself in the end, while going the other way can cause you endless pain. So if you want help with graphic design for your business, call us on 07 3333 2932 or complete our online enquiry form and we can start to build your brand the right way.

How much time and money can a website save you?

I’ve lost count of the number of businesses who have told me that they don’t need a website, or already have enough work. But a website isn’t only about increasing sales — it can also save you lots of time and money.

Let’s say your website is a fairly simple, brochure-style site which says a little about what you do and how to get in touch. Are customers frequently asking you for your business details or contact information? Are they asking you exactly what you do? Well, you can point them towards the appropriate pages of your website.

What about if your business has fixed appointment times. Instead of spending time on the phone and going back and forth with customers to book an appointment, would it save you time if they could simply book online?

And what about collecting customer information for your database or mailing list? If you could get the customer to type out all of their information for you, I bet that’d save you a lot of time as well.

It all adds up

Let’s look at some rough numbers. Say you save just 15 minutes per day by being able to refer customers to your website instead of going through it on the phone or face to face. And now let’s say you have five staff doing the same thing. That’s 15 minutes X 5 staff X 5 days per week x 45 weeks a year. That’s a whopping 280 hours a year that could be spent on improving your business!

Not only is that saving a huge amount of time, but if your staff are averaging $35 per hour, you’ve also saved yourself nearly $10,000! And if they’re averaging $100 per hour, that’s $28,000!

If you’re happy to toss away that time and money, good luck to you. Otherwise, an investment in a website, even in its most basic form, can really present a lot of major benefits to your business.

If you have a website, is it up to date, mobile-friendly, and easy to manage? And if you don’t have a website, what are you waiting for?

We’d be more than happy to take a look at your website or marketing strategy and recommend a course of action for your business. You’d be surprised just how easily the website pays for itself and increases the profitability of your business. Phone us on (07) 3333 2932 or request a free quote for more information.

Grant O’Neill
Director, GO Creative

5 reasons why your business needs a website

If your business is running on just a physical store, you could be leaving a lot of money on the table by not having a website. In this day and age, the first place consumers look for a product or service is online with a search in Google. So if your business website doesn’t show in Google, then you have just lost another customer.

If you are still not convinced that your business needs a website, here are 5 more reasons that should make you put the pedal to the metal:

  1. Your business is selling 24/7: With a website, you are selling or promoting your products or services every hour of every day, every day of the week and 365 days a year. This increased availability can make a huge difference to your bottom line and dramatically increase your monthly profits.
  2. Increase your customer base: With a website you can quite easily sell your products or services all over the world. Of course this depends on your line of business, but you can massively expand your reach to an entirely different community with a website, something that might be impossible or very costly with a regular marketing campaign.
  3. Increase sales and lower costs: If you want to target customers in another suburb or part of the country, instead of spending an excruciatingly large amount of money building or leasing another physical store, with a website you are there already! All you need to do is setup an online marketing campaign targeting that new area and you can increase your sales quite easily. This is also a great benefit to small stores with a limited budget or even new business startups, who can sell their products or services online, before they even think of opening a physical store.
  4. Leverage social media marketing: No-one can deny the popularity of social media, so if you are not leveraging these platforms for your business, you are seriously leaving money on the table. A website gives a clear shot at increasing your customer base using the power of social media, so it only makes sense to get onboard and talk to your web developer ASAP.
  5. People like to shop online: More and more we see the percentage of consumers who shop online increasing. So without a website, you are losing an increasing number of potential customers and even some of your existing customers, because they find that shopping online is simply more convenient.

If you are still not convinced that your business needs a website, call us for a chat at GO Creative on (07) 3333 2932 or request a free quote online.

Mythbuster Monday: We only need to register one domain name

Without a doubt, this is one myth that most of our clients believe is just plain common sense – that you only need to register one domain name for your business website.

It’s understandable why many business owners think this is true, because after all, when you register a business name you only register one name. The problem is that with domain names it is a whole different ball game and you do need to register more than one domain name.

Why do you need to register more than one domain name for your business?

The single, most important problem with having just one domain name is competition.

Just imagine that your domain name is mywidgets.com.au and you build your brand into a healthy business. Suddenly you notice that traffic and sales are dropping off, so you increase your promotions and run some specials to bring in more customers. Over time however, you realise that this isn’t working and your traffic and sales are continuing to fall.

Then you realise that another website with the domain name mywidgets.com has appeared and after some research, you realise that they have ‘stolen’ your traffic. This is a serious problem that happens to many businesses, not just the large multi-corporations, but small businesses as well. We’ve seen it first hand, and there’s not much you can do about it unless you have a trademark, and even then it doesn’t guarantee anything.

This is why it is vital to register more than one domain name for your business, so you can put a stop to this sort of underhanded competition, before the rot sets in.

So if your business name is mywidget.com.au, then it serves your business well to also buy the .com, .net and .net.au versions of your domain name as well. Some businesses purchase another 10 or 20 versions of their domain name, so that there is no possibility that customers will confuse their domain name with a copycat.

Purchasing multiple domain names makes good sense, because it helps to protect your brand at an extremely minimal cost. An average annual expense a couple of hundred dollars, to ensure that your competitors can’t underhandedly jeopardise your market share, is definitely a sound financial investment.

For more information on domain names or help with website design in Brisbane, call us at GO Creative on (07) 3333 2932 or request a free quote online.