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The 3 biggest problems with web designers (and how to avoid them)

When you engage corporate web design services, you want everything to run smoothly with no slipups and complications. Unfortunately, this doesn’t always happen and problems can occur between business owners and website developers.

In Brisbane, we occasionally come across the odd problem, but none that can’t be preempted by clear communication and good preparation. So if you are looking for professional corporate web design services, here are 3 tips on making sure that the design process goes off without a hitch.

Know what type of design you want

It is fair to say that not all business owners know what type of design they want for their new website in Brisbane. Website developers however, have lots of experience and can give you plenty of examples from which you can chose your own design. In itself, this isn’t a problem, but if you can’t make your mind up and let your creative website designer go ahead and do what they think is right, this is where problems can occur. So never go ahead with a design if you are not 100% sure it is what you want, because once you sign off on the design – that’s what you get.

Know what type of features you want

You need to know the type of functionality you want in your website, otherwise when it completed, you may be left with a site that doesn’t suit all of your needs. Design is very a subjective subject and the website developers will interpret what you need as best they can, but if you aren’t explicit in stating your needs, you may end up with what your developer thinks you want, which might not be what you had in mind at all.

Have your content ready to be uploaded

Once the web development stage has been completed, you will need all of your copy, images and videos ready, because now is the time to populate your website with your content. In Brisbane, this is quite often the stage when everything comes to a complete halt, because business owners have no content ready for their website. If you don’t have the skills, the time or the enthusiasm to write your own content, ask your web development team to arrange for a copywriter to take over this task for you.

If you are looking for a professional web development team in Brisbane, why not get an instant quote online today?

What to do if you make a mistake on your WordPress website

Website design and development can be quite complicated, which is why most successful businesses engage a web designer who specialises in WordPress web development to put their site together.

However, once the site is published, if you make a mistake — such as accidentally deleting a page or overwriting content — then you’ll need to work out how to fix it.

The proactive solution is to ensure that your website developers provide a website design and management service, so they can update all of your plugins safely and fix any problems fast.

However, if you don’t have that luxury, and you’ve lost something important on your website, here is a list of steps you can take that might rectify the problem.

  1. Restore a revision: If you’ve overwritten something on a page or post, you can usually return to the previously saved version by editing the item then clicking on “Browse” next to “Revisions” on the right.
  2. Check the Trash: If you actually deleted the item, it might be in the trash. If it’s a file, it may still be in the media library.
  3. Access a backup plugin: If you have a backup plugin, this will let you to restore a previously saved version of your website, but you might lose any changes you’ve made since the last backup was taken.
  4. Call your web management company: This is one of the services we offer at GO Creative: website design and management. We will be able to restore a backup for you at no extra cost.
  5. Call your web host: Some hosting companies are able to restore your site to a previous version. But not all of them do, which is why engaging a web management company is such a good idea.
  6. Ask your web developer: They may have a previous backup of your website, but this is a long shot. It will likely be very old in any case.
  7. Check the archives: If all else fails and you don’t want to (or can’t) replace the content or file manually, you can check the internet archive website to see if they have a copy of your content. Google “internet archive”, visit the site, and enter your website address. You can then see if there’s a copy of your page sorted online, for you to copy/paste from.

As you can see, it’s always best to look for a company that doesn’t just simply offer WordPress web development, but also offers a website design and management service. This will save you an enormous amount of money, time, and stress, when things go wrong (and, at some point, they will!).

GO Creative is one of the leading website developers in Brisbane, and we provide a comprehensive and affordable website management service to clients across Australia. Call us on 07 3333 2932 or get an instant quote online.

Save on tax by starting your new website now!

The end of financial year is fast approaching! If you’ve been thinking about developing a new website for your business, why not act now with a professional web design in Brisbane? You’ll be able to deduct the expense in this financial year and reduce your tax bill.

We have a range of website packages available (including through our partner company, Just Websites) to suit a range of budgets. We go the extra mile on EVERY project to make sure you’re 100% satisfied with the result.

All of our websites are:

  • designed to work on PCs, Macs, phones and tablets
  • customised to your design requirements
  • easy to update yourself with a drag-and-drop editor
  • available up front (50% deposit, 50% when completed) or on 12 month payment plans
  • developed by our local Brisbane team with 50+ years of combined experience
  • designed using stock images, if you don’t have suitable photos of your own
  • completed within 2 weeks (if content is provided up front, or we can write it for you).

While we specialise in small business websites, we work with everyone from sole traders right through to News Corp, Coles and other heavyweights, so we understand the needs of all businesses.

Don’t put it off any longer!

Web design in Brisbane has never been so affordable! Let’s get your new website knocked over and start bringing in new business for you.

Give us a call on (07) 3333 2932 or get a free quote online in a few clicks and we’d be happy to help.

Are all corporate web design services the same?

There are so many web developers in Brisbane offering corporate web design services, so how do you figure out which one is best for you?

One of the biggest issues for companies when selecting a web developer is that they don’t know what they don’t know. Comparing apples to apples can be very difficult when you’re wading through a checklist of website inclusions, many of which will be completely foreign to you. Every web developer is different. It’s not like shopping for a car where you can compare some basic facts and figures, or jump in for a test drive.

Making matters worse, how do you even know if the web design company you’re considering using has been around for a long time, or is a relative newcomer with little experience?

As a long standing web development company in Brisbane, many of our clients have come to us in the first place because their website project didn’t go to plan, in one way or another. So how can you make sure that you receive a high quality corporate website design that will establish a positive presence on the internet for your business?

Questions to ask corporate web design agencies

As you can imagine, asking a lot of questions is the only way to be really sure that your corporate web design package will include everything that is important to your company. Here are some important questions to help you filter out the good from the bad:

  1. Can you help us compare your packages to those of another web developer?
  2. Can you offer a full range of services in addition to corporate web design, such as copywriting, search engine optimisation, and graphic design?
  3. Are there any key limitations of the software or packages that we should be aware of?
  4. Do you have clients who we can phone for a reference?
  5. Can you show us examples of websites which you developed at least three years ago, including proof of their age?
  6. Can you show us examples of websites which you have developed in the past month, including proof of their age?
  7. What makes you different to other developers?

Another concern is always the budget and without a doubt, you will want to save as much money as possible on the design of your website. The problem is that there are many web design packages around the $500 mark, but many of these are designed by people with little experience or training and don’t offer any ongoing support. In fact, many of the ‘cheaper’ websites are outsourced overseas, resulting in very poor website designs.

All of this means that if you are searching for a web development company in Brisbane, interstate or even overseas, you need to be very careful and ask a lot of questions, before you make your final decision. Local developers are usually the best choice in any case, because you can see them face to face if any issues arise or you need to have a meeting to discuss the project.

If you want a professional and experienced Brisbane web development team to create your website, call GO Creative on 07 3333 2932 or get an instant quote online.

How do you know if your web design company has everything covered?

When you’re looking for a web design company in Brisbane, it can be difficult to know which company is best for your business. This is usually because most people don’t know enough about web development to make an informed decision.

No one can know everything about all topics, which leaves you in a quandary about picking the right website developers. Brisbane has so many options in this area that it’s easy to feel stuck. One common strategy used by many businesses is to compare prices. A great tip here is to ask the developers themselves to help you compare their services and costs with their competitors, as this will help you to realise that you might be paying for a substandard service.

Know which questions to ask

There’s more involved in selecting a web design company than just money, even though this is of course a serious consideration. If you’re searching for a web development company in Brisbane for your business, here are five questions to ask before making your final decision:

  1. Can they build a responsive website? Since over 50% of all websites are now opened on mobile devices, it is vital that your new website is mobile friendly.
  2. Do they include optimisation features? Your website needs to be optimised for search engines (e.g. Google). So you not only need the ability to add meta titles and descriptions, but you also need fast loading web pages and a page structure that is recognised by search engines.
  3. Who writes the content? The content of your website needs to be optimised for both search engines and for people, so unless you can do this job yourself, ask whether the web design company has a copywriter.
  4. Who provides sources and images? If you engage the web developer’s copywriter, find out who’s responsible for sourcing and paying for any images needed.
  5. Can they explain your costs? Ask for a detailed list of all costs involved in creating your website. Also ask for their refund policy, payment schedule and timeframes for completion.

You can get an instant quote online for your new website or call us on 07 3333 2932 for a chat with our team of website developers in Brisbane.

 

What are the best options for a website on a limited budget?

Just because we’re website developers doesn’t mean that we expect every business to have a reasonable budget when they first start out. There is no doubt that a bespoke website designed specifically to suit all of your needs would be ideal, but what if you’re a startup or a micro business with a very tight budget?

All said and done, there is definitely an argument that can be made in support of free or cheap websites, such as WIX or Weebly. The problem is that these free websites generally don’t offer good long term results.

What’s better than a free website?

For those of you who want more flexibility, scalability and control over their websites, you can step up a level and use a platform like Squarespace. This type of platform gives you more flexibility in the design and layout of your website and are easier to use in the back-end, but you are still constrained within certain limits and you have to pay a monthly fee.

We know that budget and cashflow can sometimes be problems for small businesses, which is why we recently launched a new brand, Just Websites. Through Just Websites, we’re able to offer professionally designed websites without all the bells and whistles. This is the next step up from platforms like Squarespace, as there are no ongoing fees, and no limitations on what can be done with the website in future.

If you’re not overly concerned with premium security features, site speed and ranking in Google immediately, then this type of low cost website package may be perfect for your needs. You can always save up and add all the extra features you need at a later date, but at least you will have a professionally designed website online ASAP.

How can you afford a bespoke website on a budget?

We have two options for you, both of which will give you a website designed by our team of professional website developers in Brisbane:

  1. Just Websites: The first option is to start with a basic website for a small startup fee and a fast setup.
  2. GO Creative: The second option is to go straight for enhanced packages, either paid up front or on a 12 month payment plan.

GO Creative has been a leading web design company in Brisbane for more than 16 years — and now, with Just Websites, we’re able to offer professional website packages to suit even the smallest budgets.

What does a web developer actually do?

Are you in the market for a professional corporate website design? The benefits of an online presence for your organisation cannot be underestimated, so if you don’t already have a website up and running, or it’s been around for more than a few years, it’s time to make the investment in the growth of your business.

There are a number of corporate web design services available in Brisbane, as web development is becoming increasingly vital for all businesses. Regardless of size, from micro businesses to large multi-national corporations, a professionally designed website will help generate leads and increase sales.

What’s involved in corporate website design?

Brisbane web development companies, on top of local knowlege of the Brisbane market, require a wide set of skills and many years of experience. Before the company can begin developing a website for their clients, they need to understand your business needs and carry out a number of essential tasks to address those requirements. So let’s take a look at what is involved in corporate website design, from the point where we have already determined your brief and we’re ready to start creating your new website.

1. Setup

From the very start, we need to setup a web hosting account and purchase a domain name for your new website (unless you have already purchased your own domain name previously). Next, we need to create and setup all of the files and databases that will form the structure of your website.

2. Design and development

To complete your corporate website design, we set up the functionality using various programming languages, design each page, and import, edit and reformat your content. Along the way, we work within various file systems, compress images and other files to increase speed, and test for any bugs.

We need to take into consideration many factors, including speed, security, search engine visibility/rankings, user expectations, multiple devices/technologies, the ability to change the website in future, and many more items.

There’s also a lot of communication with our clients as we work through a design revision process, gathering feedback and making the necessary code/design adjustments along the way.

3. Training and support

Once all of these tasks have been completed, this is the end of the major steps in web development. Brisbane based businesses will also receive in-house training, documentation, and continued support and management — depending on their selected website package, of course. Our website management packages include various actions such as upgrading the software on a regular basis, setting up monitoring tools, and monthly reports.

Corporate web design is a true specialisation

As you can appreciate, corporate website design is a full-time occupation, demanding skills that have been honed over time and which are increasing every day. It’s a highly specialised area which means that only the top-tier web developers will provide a suitable return on investment for their clients.

For more information on web development in Brisbane, you can get an instant quote online or you can call GO Creative on 07 3333 2932.

Why doing things “on the cheap” is a VERY bad idea

Most reputable Brisbane website developers will acknowledge that there are times when you can probably ‘get by’ with a cheap website in some circumstances.

DIY websites, however, are more suitable for micro/hobby businesses and start-ups, rather than for established businesses. Hiring a local website developer may cost more, but it’s an investment that will result in more traffic, enquiries and sales. And ultimately that’s what every website is created for.

Get off the fence

If you’re unsure about hiring a web design company, here are five reasons to go for it:

  1. Increased conversions: A web development company knows all of the design strategies that will make your website appealing and engaging to your visitors, helping to increase conversions (enquiries or sales) on your website. Handling the process on your own can actually turn off many potential customers due to an ill-conceived design or general user experience.
  2. Increased rankings: A company that specialises in web development and related services knows how to get your website ranking as high as possible in Google, right off the bat. Without professional help, your website can languish in the depths of the internet, suffering from a profound lack of traffic and conversions.
  3. Enhanced security: When you compare the security of a free website with a bespoke website designed by a Brisbane web design company, you have much more security against hacking with the professional designers. Free websites tend to have a host of security issues that have caused many websites to crash, resulting in a mad rush to try and recover whatever is left.
  4. Greater flexibility: The “free” or cheap online website builders are generally quite limited in what can be done. You may save yourself a few dollars now, but later if you want to do something more with your website, you may have to start from scratch anyway.
  5. Time savings: While many of the online website builder sites are fairly easy to use, it still takes a good amount of time to structure your pages and menus, add your content, perfect the design, and configure all of the other settings to get your website up and running. If you’re spending many hours working on your site, wouldn’t that time be better spent running your business? (Not to mention the potential for some significant hair loss along the way!)

If you’re ready to hand over your website project to a professional Brisbane web design company, and get the results you need, call GO Creative on 07 3333 2932 or get an instant quote online.

Free SSL certificates now available for all web hosting clients

Great news! Apart from our professional web design services, if you’re hosting your website with GO Creative, you can now make use of a FREE website security certificate (known as SSL).

What is SSL?

Secure Sockets Layer (SSL) is a technology which encrypts data being sent to/from your website, such as when a customer enters their credit card details, or completes an online form with sensitive information. It can also help to increase online sales through improved website visitor confidence/trust, and improve your ranking in search engines such as Google.

Secure websites are identified in your browser address bar, usually by a green padlock, the word “Secure”, or seeing “HTTPS” at the start of the website address.

What if I already have an SSL certificate?

Some websites, such as many online stores, legally require an SSL certificate. If you already have an SSL certificate installed on your website, you’ll likely be paying an annual renewal fee to us, or another SSL vendor. It’s important to note that you should continue to use this paid SSL certificate, because it includes a warranty to protect your business.

The warranty cover for paid SSL certificates ranges from $250,000 through to millions of dollars. Free SSL certificates have no warranty, so if you do legally require an SSL certificate, you should continue with the paid option to ensure your business is covered.

If you’re considering switching from a paid to free certificate, please contact us first to ensure you’re meeting your legal obligations.

What do I need to do now?

As part of our web design services in Brisbane, the free certificate is automatically enabled for all of our web hosting plans, and renews automatically every few months. However, your website needs to be configured to make use of it. This is best left to your web developer, as it’s not as simple as just changing a setting or two.

We can adjust all of your website settings for a one time fee of $165 per WordPress website (fees vary for other platforms). Please contact us if you’d like us to handle this for you or to learn more about our web design services.

How do websites actually work, anyway?

As a leading web design company in Australia, we are often asked how websites work and about the different types of website management systems that are available. In this post we will shed some light on these topics, giving you a greater appreciation of your website.

What is a website?

A website is one or more pages that are stored on a server (large computer) and connected to the internet by the server. For a website to exist, you need to register a domain name (address of the site), set up web hosting (a place to store your website and related settings), and then create the website, of course. You can purchase domain names and hosting through many web design companies in Australia and if you contact us at GO Creative, we can sort this out for you.

How do you create a website?

Today, most websites consist of hundreds or even thousands of files which contain code known as HTML, along with a database where the website settings and content are stored. HTML code provides the structure of the website, as well as the pages, posts, images, videos, text and other content. The design (colours, fonts and layout) is controlled by a different type of code called CSS, whilst JavaScript is yet another type of code, and is generally used to control menus, animations and other effects.

There are many considerations when creating a website, such as the design, navigational structure, functionality on phones/tablets, search engines (like Google), scalability, and more. This is why website development should be left to professionals in all instances, otherwise it’s simply a waste of time and money.

Software options

There are a variety of software packages available to create websites, some of which allow you to create your website online (though generally this isn’t the ideal way to do it). Others allow you to download the software, installing it on a website hosting account, configuring it, setting up the design, the content and so on.

The latter option gives you much more control over the design and allows an endless number of customisations, which are perfect for businesses. The most popular website software (also known as a CMS or Content Management System) for businesses and bloggers is WordPress, but you can also use Joomla, Drupal, Magneto, OpenCart and CMS Made Simple, among countless others.

How long does it take to create a website?

This varies quite a lot. Some “cut price” website developers use pre-designed templates and have lots of limitations which means they can slap out a website in a matter of days. They’re usually cheap, but like everything in life, you get what you pay for. Any reputable website developer would take at least a couple of weeks to create a website, because there are so many tasks involved in creating a high quality website. For example, we have a standardised development process which includes more than 200 individual tasks, some of which take five minutes, while others can take several hours or even days.

How visitors find your website

Once you’ve created your website, people can access it by typing in the address directly into their browser, clicking on a link to your website from another site or email, or through search engines. Search engines such as Google, Yahoo or Bing, scour the internet for new websites, which is why your website appears in the search engine results pages.

Can we help with your website?

If you’re in the market for a professional web design company in Australia with a proven record for creating successful websites, call GO Creative on 07 3333 2932 or or get a free instant online quote.

Quick website jargon busters

As a leading digital marketing agency in Brisbane, we know that the Internet can be a very confusing place, especially if you’re just getting started with marketing your business. That’s why it’s so important for business owners to understand website terminology. This knowledge can be relevant to the numerous decisions about marketing, planning, and design, that lead to the success of your business.

To help you navigate the jargon minefield, we’ve put together a few terms to help get you started.

  • HTML (HyperText Markup Language): HTML is the name of the code used to create websites. It’s used to provide basic information about the structure and function of pages and content, including text, images, hyperlinks, form fields and buttons. Websites can’t function without it.
  • Hyperlink (Link): Basically, anything you click on that takes you somewhere else is a hyperlink. A hyperlink can take you to another part of the page you’re already on, to another page on the same website, to a page on another website, or a popup window (and so on). A hyperlink can take the form of a text link, menu item, button, or image.
  • Keyword (Key phrase, search term): A keyword is a word or phrase that an internet user may use to find related web pages on an internet search engine. For example, if you visit Google.com and search for “website companies Brisbane”, this entire phrase is called a “keyword”. It doesn’t matter how many words there are; it’s always referred to as a keyword.
  • Search engine: This is a website used for finding information on the Internet. Google is by far the most popular search engine, but Yahoo and Bing are also popular.
  • Search engine optimisation (SEO): Search Engine Optimisation is the process of improving a website’s chances of being found by users when they use search engines, such as Google.com.
  • Domain or URL (website address): This is the address of your website, and the end of your email addresses. Every website has a unique domain/address (also sometimes referred to a URL). For example, our URL is https://go-creative.com.au.
  • Hosting: This is where your website and related settings are stored. Web hosting companies offer storage space and various other resources, usually for a fixed monthly or annual fee.

If you need a hand with anything or have anything to add to our list, phone GO Creative, the leading digital marketing agency in Brisbane on (07) 3333 2932 or request a free instant email quote.

Tips on writing website content for small businesses

At GO Creative, we realise that there is no point in having a perfectly designed WordPress website, if the content is below par. The problem is that not everyone likes writing web content and it is also fair to say that writing content for a website is different to writing hardcopy advertisements, brochures and catalogues.

In general, people who land on a website have completely different expectations, when compared to the same expectations if they were reading a newspaper or a book.

People today want information at their fingertips, they are busy and don’t have the time to read pages and of content, not when they are looking for products or services. This means that writing copy for your WordPress website involves a certain skill set.

Write short simple sentences and paragraphs

You don’t want to write long, complicated sentences that go over two or more lines. People lose track of what you are trying to convey when they have to deal with very long sentences. The same principle applies to paragraphs, keep them short and include just 2 or 3 sentences in each paragraph.

Include headings and sub-headings in your content

When online, people tend to skin down a page, reading the headings and sub-headings to garner a quick overview of the content. If they are still interested, they will then read more of the content. So if you they are faced with a long page of uninterrupted text, visitors are likely to click out and go to another site that is easier to skim.

Avoid complicated jargon

Keep your writing simple and don’t use industry jargon that your target audience are unlikely to understand. Make sure that you don’t waffle on endlessly, do come to point quickly and only include information that is important to your viewer. You can always add a link to another page if they want more information.

Here are a few more quick tips for writing on the web:

  • Include images on your page to add interest and engage your audience.
  • Use active not passive voice.
  • Write concisely and simply.
  • Avoid small or elaborate fonts.
  • Ensure the placement of text and images is optimised for engagement.

For more information on WordPress website design, call us for a chat at GO Creative on (07) 3333 2932 or request a free quote online.

 

Need help updating your website? Check out our customised training packages.

One of the most common problems we see at GO Creative is that many business owners don’t keep their websites updated, because they either don’t have the knowledge or the time. The result is that once we hand over their new website, they seem to flounder around for a while, adding new content intermittently, forgetting about SEO and generally not making the most out of their website.

To fix these problems, we have a range of training packages, that are designed specifically for businesses who need guidance and advice on how to keep their websites updated and ranking well on the search engine results pages (serps).

What training packages do we offer?

We can customise any of our training packages to suit your individual needs, but in general, most business owners want help with understanding how to use WordPress, with written manuals for their staff and with keeping their website optimised for the search engines.

  • WordPress training: Essentially we can design a training package that shows your employees how to add content to your website, how to schedule content, add videos and images, and create additional categories. Our training can be undertaken in person, online, using the phone or via remote desktop software.
  • Manuals: We can also give you hard copies of your WordPress training or any other specific training that you have requested from us. These manuals help to back up our in-person training, and serve as a resource and training aid for new employees.
  • SEO: Continuing to optimise your website for the search engines is vital to your rankings in the serps, so you don’t want to let this lapse. We can design SEO training packages (in person and manuals) customised for your business, so your employees can easily keep your website optimised at all times.

Who can benefit from our training packages?

Our training packages are designed for businesses who are struggling to keep their websites updated and need some extra help in that department. We have a range of businesses who benefit from our training packages, from sole traders who need to do everything themselves, to owners with less than 5 employees to larger companies with 100+ staff.

To have about a chat about how our training packages can help keep your website updated, call us on 07 3333 2932 or complete our online enquiry form.

Lots of traffic but few enquiries… try conversion optimisation

Many of our clients come to us because they have lots of traffic on their website, but they are not getting the number of enquiries they need. In this scenario, it’s likely the website itself that isn’t doing its job, so you need to focus on conversion optimisation.

What is conversion optimisation?

Conversion optimisation is a strategy that helps to convert a higher percentage of your existing traffic. Depending on your business, these conversions can be subscriptions, donations, sales, memberships, phone calls or visits to your physical store.

In other words, instead of focusing on traffic generation, content optimisation focuses on traffic monetisation and increasing the conversion rate of your existing visitors. Smart marketers are realising that content optimisation helps to significantly increase your ROI.

Essentially, with conversion optimisation we want to enhance your customer’s online experience, so that they want to convert. To do this we use your website’s analytics to analyse your current conversion rates, focusing on specific elements of your website.

These elements include the actual design of your website, your navigation system, content, ads and call to actions. We need to know if we change any of these elements, is there a corresponding change in your conversions?

Placement, colour and text are all essential elements on your website that can have a significant impact on your conversions, so we create multiple versions of your web pages, testing each one to determine which version results in the highest conversions.

4 benefits of conversion optimisation

  1. Save money: You are not spending money generating more traffic, but leveraging your existing traffic, so you lower your customer acquisition costs, saving you money in the long term.
  2. Increased customer experience: Customising your website for conversions, increases customer engagement, loyalty and retainment, so they are more likely to return and purchase again in the future.
  3. Gain a competitive edge: Content optimisation will give you a competitive edge because your competitors are unlikely to be using this technique.
  4. Increased brand awareness: The results of content optimisation mean that your website is customised to suit your customer’s needs, which enhances their online experience, increases their loyalty and promotes greater brand awareness in the community.

For more information on conversion optimisation for your website, call GO Creative on 07 3333 2932 or complete our online enquiry form.

The easy way to request reviews on Google Business

Updated November 2017

As we all know, customer testimonials and reviews are one of the best ways to increase online sales and profits. The problem is that it is not always easy for customers to leave a review online and because of this, most of them don’t even bother. What we want is an easy and quick way for customers to click on a link and leave a review of your business, products or services online.

You will be happy to know there is a very easy solution, which will take you just a matter of minutes. Simply follow the steps below and in the time it takes to read this blog post, you will have your very own Google Review Link that you can use on your website and other marketing materials.

Find your Google Business link

  1. Open a text editing program such as Notepad or Word.
  2. Copy and paste this into it: https://search.google.com/local/writereview?placeid=
  3. Go to the Google review link generator.
  4. Enter your business name and select it from the list. If you don’t have a Google Business page and need help setting one up, ask us for a quote.
  5. Copy the “PlaceID” shown over the map (the long series of characters). For example, our PlaceID is “ChIJN_7xQqBckWsRBC1VC0YlpE4“.

Save the link for future reference

  1. Paste the PlaceID into your text editor program, directly at the end of the end. For us, we end up with: https://search.google.com/local/writereview?placeid=ChIJN_7xQqBckWsRBC1VC0YlpE4
  2. If you want to use a shorter link format, you can go to https://bitly.com, paste in your full link, then copy the shortened link provided.
  3. Save the file on your computer, so that you always it when needed.

Use the link

  1. Send the link(s) to your best clients and ask them to leave a positive review by simply clicking the link!
  2. Don’t forget to include the link on your website as well.

For more information, read more on Google’s support pages.

If you need help with website design, online marketing or website support for your business, call GO Creative on 07 3333 2932 or complete our instant quote form.

Do you want a hands-off approach to updating your website?

Many of our clients want to take a hands-off approach to their website. They want someone else to keep their website updated, whilst they focus on other aspects of their business.

In today’s fast paced world, it makes sense to leverage outside help, and instead of learning how to use WordPress, write product reviews, services pages and blogs, load videos and graphics, and add products to your website, many people work smarter by bringing in outside professionals who can do all of this for you.

What do our website management packages include?

We find that our website management packages are very popular, because business owners know that they can leverage our knowledge and keep their website running at its best, all of the time. We offer management packages to suit any budget and our monthly rates are very reasonable, leaving you free to go about your business and not worry about what is happening with your website.

While we will customise your website updating package to suit your specific needs, in general we offer the following services:

  • WordPress updates: You always need to have the latest version of WordPress installed, as these updates usually include new security measures to prevent hackers entering your website.
  • Plugin updates: We make sure that all of your plugins are kept updated as new versions are released. Conflicts between plugins is a common occurrence and can actually crash your website. We can mirror your website and update your plugins safely, fixing any problems before they go live.
  • Copywriting: Adding new content to your website, whether these are product updates, new products, reviews, cornerstone articles or blog posts, can be tiresome. We can have all of these updates organised for you, leaving you free to focus on other aspects of your business.
  • Graphics: As graphic designers, we can design any graphics you need for your website and upload them as well.
  • SEO: Optimising your website for the search engines is essential to your traffic, sales and conversions, so we can add SEO to your website management package as well.

Call us on 07 3333 2932 or complete our online quote form and we can arrange to have a chat about freeing up more of your time to focus on your business.

 

 

Create and measure the success of your business goals with Google Analytics

At GO Creative, we see lots of clients who have goals for their business, but not so many for their website. The problem is that your website is either an extension of your physical business or is your entire business (in the case of online marketers) and without clear cut goals, you have no idea how well your website is actually performing.

The easy way to solve this problem is to add Google Analytics to your website. This is a free program that gives you a simple strategy to set goals for your website, to measure your website’s performance towards achieving these goals, and to do all of this based on up-to-date data.

How to use Google Analytics to create goals for your business

First of all you need to add the Google Analytics’ tracking code to your website, which is fairly simple to do and is explained by Google support here.

With Google Analytics you can keep track of the average time a visitor spends on your website, the number of pages they viewed while they were on your website, the average bounce rate, as well as the percentages of new and returning visitors and where they originated (via organic searches or by typing in your URL, referrals from other websites or social media).

You can also find out how many people accessed your website from a PC, tablet or mobile phone. There are also lots of different demographics available to you, all of which can be used to set realistic goals for your business.

How to use Google Analytics to measure your success

All of this information is great, but it also helps if you can track your changes over time, so you can determine if your new content, advertisements, call-to-actions or promotions are being effective. To this end, Google Analytics has a range of reports available to you, which are automatically created at the click of a button.

Don’t forget that all of this information is free and with a little time and effort you can be creating and measuring new promotional campaigns, and increasing your traffic, sales and conversions.

If you want help with marketing your business, call us on 07 3333 2932 or complete our online enquiry form and we will have you up and running in no time at all.

Four tips on picking the best domain name for your small business

You might have already guessed that the domain name of your website is vitally important to your success as a business. Domain names can affect your rankings in the search engine results pages and can also have a negative or positive impact on social media engagement.

If you are in the market for a new domain name, here are 4 tips that will you identify the best one for your business.

  1. Avoid spammy keywords: People today are very sensitive to domain names and when they see a domain name that starts with ‘best’, ‘cheap’ or ‘cheapest’ it turns them off. These are words that searchers regularly use in their online searches, so it can appear as if you are trying to trick them into coming to your site, resulting in a loss of trust.
  2. Be careful with industry type keywords: A few years ago, using this type of domain name was good for SEO, because these are keywords used by searchers, but times have changed. The best domain names do not rely exclusively on industry related words, for example, ‘carpenter’, ‘printers’ or ‘hairdresser’.
  3. Use specific keywords: Instead of ‘bestcarpenter.com.au’ go for ‘kitchencarpenter.com.au’ or ‘newbuildcarpenter.com.au’. These are descriptive keywords used by searchers, which are not spammy and can actually increase traffic to your website.
  4. Use your brand name: The easiest and most effective domain names are ones that include the name of your brand. Your brand’s name (hopefully) does not include spammy keywords, which might turn people away. Also a branded domain name is perfect for building recognition of your brand within the community and for creating a consistent brand across all marketing and social media platforms.

A last tip which has only recently been available to us is to take advantage of industry keywords in your domain’s extension. So instead of XYZ.com or XYZ.com.au, you could have XYZ.online, XYZ.photography, XYZ.tech, XYZ.design or XYZ.pizza for example. This is a great way to effectively include both brand names and industry keywords into one domain name.

For professional WordPress website design, call GO Creative on (07) 3333 2932 or request a free quote online.

How professional graphic design benefits your business

Regardless of the size of your business, you have a brand which you need to promote, so all of your graphics need to be high quality. This includes your logo, stationery, document templates, brochures, style guides, signage, print media, PDFs, and email signatures. Everything you do in your business reflects on your brand, so it’s important to be professional at all times.

Your logo is the starting point for laying the foundation of your company’s branding across all of these different mediums. High quality and professional graphics are the backbone of your branding, and can be the difference between a successful business and one that struggles to pay the bills.

Using good quality stock images is far better than using photos taken on a phone or older camera – the difference will surprise you. That said, there’s nothing better than organising a professional photo shoot to ensure you capture the true essence of your business, including showcasing your office and helping customers “meet the team” through imagery.

If your brand could do with an update, here are three solid reasons why you need a professional graphic designer for both your website and your printed materials:

  1. First impressions are everything: You only have a few seconds to make a good first impression, so you need professional graphics to catch your customers’ attention and show them that you mean business.
  2. Build trust and credibility: A poorly designed website or piece of marketing collateral does nothing to build trust and credibility with your customers, so if the graphics are not up to scratch, you have a recipe for disaster.
  3. Increased returns: Professionally designed graphics can help your visitors understand and get to know your business very quickly. This is important, because you only have a few seconds to hold a visitor’s attention before they go elsewhere to find a better website. When customers feel comfortable with your website, they stay longer and are more likely to convert into paying customers.

At GO Creative, we have qualified graphic designers with decades of combined experience, so we fully understand the important role that professional graphics play in your business’s success.

Good graphic design always pays for itself in the end, while going the other way can cause you endless pain. So if you want help with graphic design for your business, call us on 07 3333 2932 or complete our online enquiry form and we can start to build your brand the right way.

A short primer on SEO for small business owners

Even if you receive most of your website traffic and sales from paid advertising, there is no rational reason why you should ignore free traffic from search engines. To take advantage of this free traffic however, you need to come up to speed on search engine optimisation (SEO).

Here is a short primer on SEO for business owners, so you can start taking advantage of free traffic on your website.

Why is SEO important to my business?

SEO is a strategy where you optimise your website for search engines. This can be Google, Yahoo or Bing, for example, but since the biggest search engine is Google, this is usually where you’ll want to focus your time and efforts.

When someone types a search term into Google (such as “plumbers in Brisbane”), it goes off to find the websites that are the most relevant. Google ranks these websites on the search engine results pages in order of relevance, along with how recent the information is, how popular the website is, site loading speed, and countless other factors. SEO is the best way to make your website’s pages appear higher in the results.

What exactly is SEO?

SEO is comprised of a number of strategies all meant to optimise your web pages for search engines. This includes “on-page” and “off-page” SEO, both of which Google looks at when it decides whether or not your website is legitimate and relevant to the search terms entered.

On-page SEO refers to the different elements of your web pages that affect your rankings in the serps, such as speed, ease of use, accessibility, standards-compliant coding, and more. Off-page SEO focuses on promoting the content of your website throughout the internet, such as by adding your site to business listings, review sites, forums, blogs, and so on.

SEO is a very detailed and time-consuming process, so it’s not something the average business owner would want to handle directly. An SEO specialist is well and truly the way to go, unless you have abundant amounts of free time.

How do I get started?

The best place to start is with your on-page SEO and making sure that your content is optimised for both search engines and for your visitors. So this includes doing some keyword research, then sprinkling these keywords throughout your website content, adding informative videos, writing a blog, and including interesting images as well.

There is so much more to SEO, so if you want to increase your chance of being found on page 1 of Google, call us for a chat at GO Creative on (07) 3333 2932 or request a free quote online.

4 steps to naming your new business

If you are starting a new business or completely rebranding your existing business, one of the first actions you need to take is to think of a business name. There is no right or wrong choice here, with some people preferring descriptive names and others more abstract names.

For example, “Cadbury’s Chocolate” is clearly descriptive, while “Apple” has no meaning, and if you didn’t recognise this as a brand name you would have no idea about Apple or their products.

So which type of name do you chose for your brand or business? Well, here are 4 steps that should help you make the best decision for your company.

  1. Ask the experts: Once you have selected your brand name, there is no easy way to go backwards. So if you find that your brand name isn’t working for you, it can be a costly and lengthy process to change it. This means that having experts on board, who can help you pick the best name for your business, is worth every dollar.
  2. What do you want your name to represent? This is where you need to think about what your company represents, your mission statement, your products or services and your target audience.
  3. Be careful to not limit your business: If you use a location in your business name then you close yourself off to expanding to other locations, if you use a product type then you can’t expand your range. So “Stoves Atlanta” causes problems for expanding your range to other appliances and to other cities.
  4. Think about creating a new word: Sometimes abstract brand names are difficult for people to relate to; they simply don’t understand your business offerings from the name. So another tack is to spell a commonly used word differently or add two words together. Examples include Pinterest, Compaq, Netflix, FedEx and Walkman.

The experts you engage will help you through this process and test a few of your favourite creations, before you make the final decision on your new company name.

If you want more information on internet marketing or website design, call us for a chat on (07) 3333 2932 or request a free quote online.

5 reasons why your business needs a website

If your business is running on just a physical store, you could be leaving a lot of money on the table by not having a website. In this day and age, the first place consumers look for a product or service is online with a search in Google. So if your business website doesn’t show in Google, then you have just lost another customer.

If you are still not convinced that your business needs a website, here are 5 more reasons that should make you put the pedal to the metal:

  1. Your business is selling 24/7: With a website, you are selling or promoting your products or services every hour of every day, every day of the week and 365 days a year. This increased availability can make a huge difference to your bottom line and dramatically increase your monthly profits.
  2. Increase your customer base: With a website you can quite easily sell your products or services all over the world. Of course this depends on your line of business, but you can massively expand your reach to an entirely different community with a website, something that might be impossible or very costly with a regular marketing campaign.
  3. Increase sales and lower costs: If you want to target customers in another suburb or part of the country, instead of spending an excruciatingly large amount of money building or leasing another physical store, with a website you are there already! All you need to do is setup an online marketing campaign targeting that new area and you can increase your sales quite easily. This is also a great benefit to small stores with a limited budget or even new business startups, who can sell their products or services online, before they even think of opening a physical store.
  4. Leverage social media marketing: No-one can deny the popularity of social media, so if you are not leveraging these platforms for your business, you are seriously leaving money on the table. A website gives a clear shot at increasing your customer base using the power of social media, so it only makes sense to get onboard and talk to your web developer ASAP.
  5. People like to shop online: More and more we see the percentage of consumers who shop online increasing. So without a website, you are losing an increasing number of potential customers and even some of your existing customers, because they find that shopping online is simply more convenient.

If you are still not convinced that your business needs a website, call us for a chat at GO Creative on (07) 3333 2932 or request a free quote online.

Back to basics: How to organise your mailing list system

Many businesses use Outlook for their email campaigns, but there are inherent problems with using Outlook for bulk emails. The main issues are that you can overload your server, your IP can be blacklisted for sending spam, and there are no metrics in Outlook to track the success of your campaign.

It is a much better idea to use an email platform that has been designed specifically to handle mass mailouts, and has the inbuilt metrics you need to measure your performance and return on investment.

The benefits of using third party email service providers

Some of the most popular bulk email providers include MailChimp, Aweber, iContact and Campaign Monitor. Most include reasonably generous free plans and then scale up in price based on mailing list size, but the benefits of using them, as opposed to Outlook and other desktop programs, far outweigh any costs involved.

  1. These email service providers are whitelisted: Since their bread and butter business is sending out millions of emails every day, they have the capacity and the servers to support this type of activity. So their servers never become overloaded and your messages are much more likely to arrive in the recipient’s inbox, rather than going into Junk or not arriving at all.
  2. They adhere to standard protocols: This means that your emails will not be treated as spam and you will not be blacklisted for sending out masses of emails to customers and potential customers on your email lists. One of the protocols (in fact, it’s a law in Australia) which they adhere to is to include an “unsubscribe” link on every email, so the recipients have the option to unsubscribe from receiving any more emails from your company.
  3. They provide lots of design templates: Whenever you set up a new email campaign, you can design a complete set of emails for your business, all at the same time with just a few clicks. This keeps all of your emails looking professional, reflecting your brand and speeding up the entire campaign process.
  4. You can easily setup automatic scheduling: Create your emails, schedule the mailing dates and then just let the email service provider do all of the work. You don’t have to keep remembering mailing dates anymore; it’s all completely automated for you.
  5. Find out who has subscribed to your mailing lists: Email providers create lists of all of your subscribers, so you can easily see how many new people have subscribed to your mailing list and also if anyone has unsubscribed.
  6. Easily measure the success of your campaigns: If you don’t have any hard data on the success of your email campaigns, then you could be repeating the same mistakes with every mail out. These third party email providers include reports and metrics, which help you to access your ROI and plan your next campaign.

So if you want to set up a cost effective marketing campaign or you need advice or help with improving your current mailing list system, call GO Creative on (07) 3333 2932 or request a free quote online.

Mythbuster Monday: Once our website is built, we can forget about it

Building an online business is not like baking a cake – you can’t just build it and leave it, because like a cake it will go mouldy and no-one will want it.

We have seen so many business owners go out of business because they ignore their website. Why go to all the trouble of creating a great looking website for your brand, if you intent to do nothing with it?

If you have created a website and plan to ignore it, then don’t be surprised when in six months or a years’ time, your sales have tanked.

A website has to be nurtured to grow your business

When you build a website you need to maintain it and grow it. If you don’t do this and you ignore your website, then Google will ignore it as well. This means that over time you will lose rankings, organic traffic, leads, conversions and sales.

If this doesn’t sound like a plan to you, then you need to keep your website up-to-date and user friendly at all times. Maintaining a website and building online relationships takes time, but in the end, it can be well worth the effort.

The internet changes quickly and so do consumers expectations, so if your website is not offering consumers what they are looking for, then they will vote with their feet. Unfortunately for you, Google usually agrees with the consumers. So it is like a catch 22 situation. Which comes first: Google drops your website, or more and more consumers are turned away?

What’s the solution?

The solution is to keep your website up to date. If you haven’t redesigned your website in the past two years, then take a serious look at your competitors and decide whether you need a new website or not. Consumers want a fast loading site that is user-friendly, informative, engaging and addresses all of their needs.

If this describes your competitor’s website, but not yours, then you are already behind the eight-ball and need to get on top of your website ASAP.

For more information on website design in Brisbane, call us at GO Creative on (07) 3333 2932 or request a free quote online.

Mythbuster Monday: If it’s not broken, don’t fix it

When it comes to the subject of marketing, a lot of people believe that if it’s still working, then leave it alone. I am not quite sure why they believe this myth, unless it is because it leaves them free to focus on other areas of their business.

Marketing however, is the lifeblood of a business and if you don’t optimise your marketing campaigns, you could be leaving easy money on the table. By optimising, I mean that you are sticking with what seems to be working and not exploring other options which might work even better.

Optimising your marketing campaigns means exploring your options

Take for example, a business that invests heavily in hard copy ads in the Yellow Pages. For a long time we have jammed doors open with these behemoths, but no longer are they as popular with consumers as they once were.

Have you seen how small the Yellow Pages are now? The sad part about it is that they usually go straight into the recycle bin, because who turns to the Yellow Pages when they want to search for a local business?

Just about everyone searches online nowadays, so if you are still investing in hard copy print ads in the yellow pages, it might be time to take some of your allocated marketing budget and explore other options.

Even if you are still receiving leads and sales form the Yellow pages, you might get more bang for your buck through online advertising. You don’t have to change everything overnight, just take a small part of your marketing budget and move it to online advertising, such as Google ads or Facebook ads, for example.

We’ve seen the results first hand

Recently we met with a client who was spending about $5000 per month with Yellow Pages, across a variety of printed ads, online listings and a website service. Cutting their budget in half, we were able to develop a new website and more than double their enquiries within three months.

Marketing is now, more than ever, about being flexible, exploring new avenues of promoting your business and in testing what works and what doesn’t work. The myth – if it’s not broken, don’t fix it -will hold your business back from exploring more lucrative marketing options and give your competitors all the help they need in overtaking your brand.

For more information on marketing for your business or with website design in Brisbane, call us at GO Creative on (07) 3333 2932 or request a free quote online.

Mythbuster Monday: Good marketing requires following some basic rules

Sometimes we have difficulty breaking our clients out of a mould or a set way of marketing in their business. That’s because of the myth that good results will come to those who follow some basic marketing rules.

This is quite a destructive myth, because it lulls people into a state of complacency about their marketing needs and can end up with a blown out marketing budget, with little positive results to show for their efforts.

There are no magic formulas in marketing

It is true to say that every organisation is different – they have different goals and budgets and their brands and markets are different. Obviously, their employee profiles are not the same and they have different skill mixes.

Cleary, all businesses are not equal, so why do some people persist in believing that the same golden rules apply to marketing, regardless of their business?

One of the stubborn myths is that you should spend a certain percentage of your budget on marketing and not a dollar less or a dollar more. In this day of changing values and shifting markets, as well as the dramatic changes in the way consumers shop, any hard and fast rules concerning marketing budgets is fraught with danger.

What’s the solution?

Well, the solution is very easy – be flexible. As far as marketing is concerned, you should test everything over a long period of time. Test different promotions, campaigns and platforms, re-evaluate, make changes and then test again. Start small and scale up when you know what works for you.

No-one wants to spend their profits on marking strategies that don’t work well for their business, just because it is always been done that way. You need to find out what works and what doesn’t work for your business and don’t jump in blindfolded.

Once you have a better idea of what works for your business, then you can customise your marketing budget to suit those particular strategies.

If you really want a golden rule of marketing – it is to test and retest and then keep on testing.

For more information on online marketing for your brand or with website design in Brisbane, call us at GO Creative on (07) 3333 2932 or request a free quote online.