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What to do if you make a mistake on your WordPress website

Website design and development can be quite complicated, which is why most successful businesses engage a web designer who specialises in WordPress web development to put their site together.

However, once the site is published, if you make a mistake — such as accidentally deleting a page or overwriting content — then you’ll need to work out how to fix it.

The proactive solution is to ensure that your website developers provide a website design and management service, so they can update all of your plugins safely and fix any problems fast.

However, if you don’t have that luxury, and you’ve lost something important on your website, here is a list of steps you can take that might rectify the problem.

  1. Restore a revision: If you’ve overwritten something on a page or post, you can usually return to the previously saved version by editing the item then clicking on “Browse” next to “Revisions” on the right.
  2. Check the Trash: If you actually deleted the item, it might be in the trash. If it’s a file, it may still be in the media library.
  3. Access a backup plugin: If you have a backup plugin, this will let you to restore a previously saved version of your website, but you might lose any changes you’ve made since the last backup was taken.
  4. Call your web management company: This is one of the services we offer at GO Creative: website design and management. We will be able to restore a backup for you at no extra cost.
  5. Call your web host: Some hosting companies are able to restore your site to a previous version. But not all of them do, which is why engaging a web management company is such a good idea.
  6. Ask your web developer: They may have a previous backup of your website, but this is a long shot. It will likely be very old in any case.
  7. Check the archives: If all else fails and you don’t want to (or can’t) replace the content or file manually, you can check the internet archive website to see if they have a copy of your content. Google “internet archive”, visit the site, and enter your website address. You can then see if there’s a copy of your page sorted online, for you to copy/paste from.

As you can see, it’s always best to look for a company that doesn’t just simply offer WordPress web development, but also offers a website design and management service. This will save you an enormous amount of money, time, and stress, when things go wrong (and, at some point, they will!).

GO Creative is one of the leading website developers in Brisbane, and we provide a comprehensive and affordable website management service to clients across Australia. Call us on 07 3333 2932 or get an instant quote online.

What are the biggest risks of not keeping your website software up to date?

As a small business, one of the reasons you should consider hiring a website management company is to maintain the integrity of your website. If anyone should hack into your website, your business can be in serious trouble, resulting in a loss of credibility, damage to your reputation, and even loss of income.

There are a number of ways that you can increase the security of your website, one of which is to keep all of the software on your website up to date with regular website maintenance. Whether you’re operating a micro business In Brisbane or a large corporate firm in New York, it’s easy for your website maintenance to fall down the pecking order. Small business owners, in particular, are busy performing a myriad of other tasks, leaving them no time to worry about updating software.

The last problem you need is for your website to be hacked, but it doesn’t stop there! Without a website management company on board to ensure the integrity of your site, the results of being hacked can have ongoing repercussions for a very long time.

Six potential outcomes from your website being hacked

Once someone has maliciously accessed the back end of your website, they can do just about anything and you have no way to stop them until you become aware of the problem — and fix it. The issues that may arise, without your knowledge, include:

  • Spam emails: Hackers can send malicious or pornographic emails to your customers from your business or domain name.
  • Customer data stolen: Without a website management company taking care of your website’s security, customer details can be compromised or even stolen. And this can get even worse: many people use the same password everywhere, so if a hacker finds your customers’ email address and password, they can potentially get into that email account as well, and from there they can get into bank accounts and more.
  • Website defaced: Hackers can literally vandalise your website, deleting, changing or adding to its content. They can take your website offline and they can even steal your website, moving it to another location so that you’re permanently locked out.
  • Software not working: Outdated software can stop working correctly or even interfere with other software, causing you no end of glitches and bugs that need to be fixed. And that’s a sudden up-front cost to you.
  • Browser support: Eventually, outdated software will no longer be supported by browsers, leaving you in the position of having to update your software anyway, but coming from a much worse starting point, so the potential for your site to “break” is significantly increased.
  • Lower rankings in Google: Poor performing websites are ranked lower by search engines such as Google. So if outdated software prevents your website from performing properly, your rankings are sure to drop.

If you’re interested in finding out more about website maintenance by our local team in Brisbane, you can get an instant quote online today.

Why are some websites so slow?

As a website developer in Brisbane, we speak to many small businesses about the performance of their websites. One of the most common concerns is around speed and general performance. The faster your website loads for visitors, the better their overall experience. And a better experience leads to more sales.

It’s pretty obvious that anyone would prefer to use a fast, responsive website, so why do some sites take so long to load? Here are a few key reasons (though there are dozens more):

  1. The website has not been optimised: Many people use online templates for their website that contain bloated or out of date coding that makes the website slow to load. The solution is to keep your website template updated or have your website custom designed by a professional website developer in Brisbane.
  2. You’re using “shared” web hosting: This is where your website shares resources with lots of other websites stored on the same hardware with your web hosting provider. If another website you’re sharing hosting with has a spike in traffic, for example, this can make your website slower as well. The solution is to use a higher grade web hosting package to speed up loading times, and forget about trying to save a few dollars on a cheap plan.
  3. Your hosting is overseas: If your customers are based in Australia, your website will load faster when your hosting provider is also based here. On the other hand, if your customers are overseas or worldwide, then you may need what’s called a Content Delivery Network (CDN), as this loads your website quickly from hosting servers around the world. Customers will then be able to open your website from their closest server, rather from Australia.
  4. Images are not optimised: Uploading large images to your website can slow it down. This is because every time someone opens your website in their browser, it takes too long to open all the images. The solution is to load the correct sized images to your website or to use your website software to automatically resize and compress all images.
  5. Third party websites: Code loaded into your website from third party websites can seriously slow the loading speed of your website. For example, if you’re displaying a Google Map or Facebook news feed on your website, the code that powers these components is loaded from those providers. If their code isn’t designed for blazing fast speeds, there’s not much even an experienced website developercan do to solve this problem — but we do have a few tricks up our sleeve.

If your website is loading too slowly, it is best to discuss the problem with a website developer. Our Brisbane web design agency is ready to help. Phone GO Creative on (07) 3333 2932 or get an instant quote online today.

How long does it take to build a website?

Professional web design in Brisbane is a specialised job, requiring many years to accumulate the necessary experience and skills to create bespoke web designs for a range of different industries. As a company specialising in web design in Brisbane, GO Creative has built a formidable reputation for building quality, high converting websites, but even with all of our experience, this cannot be achieved overnight.

How long does a website usually take to develop?

All things being equal, it usually takes 1 to 2 weeks (depending on our workload) from the initial consultation stage to final completion of your website. This time frame however, is based on a simple website with a handful of pages and not too much in the way of specialised functionality.

The more specialised the design and functionality of your website, the longer it takes for the site to be completed. Obviously this varies between companies who specialise in web design in Brisbane, but in most cases this is a sensible time frame to keep in mind.

The one tripwire in the design process is actually the client’s content, because the longer it takes to receive this from a client, the longer the timeframe to completion. You might be surprised to learn that this is the biggest hold up to going live with your website, and sometimes we wait a few weeks for the client’s content… and in extreme cases we have waited years!

Speeding up the process

You want your website up and running as soon as possible, but it pays to have all your ducks in a row before we start the design process. This means you need the following information available either at the first consultation, or as soon as the project starts:

  • Branding, colours and logo (or ask us for graphic design help).
  • A summary of the purpose of your website.
  • An overview of your ideal customer.
  • Some idea of the functionality required (payment gateway, finance calculators, tables etc).
  • Photos, images, videos, and text already available or in progress.

If you want to finish the website as quickly as possible, you’ll need to make fairly snappy decisions as we work through the design process, so we can make any changes and have your site live ASAP.

For help with web design in Brisbane, contact us on 07 3333 2932 or get a free instant online quote.