Website maintenance and support

Whether you need maintenance, changes, or support, we’re here to help with all things WordPress! Our Website Care service keeps your website running smoothly, saves you time and money, and helps you grow your business!

With an initial tune-up, ongoing maintenance, and support time allocated every month for issues and requests, we cover all the bases.

You can sign up below, or talk to our team today about your goals and requirements, and we’ll recommend the right option for you.

Unsure which plan is best for you?

Call us on 07 3333 2932

Or get in touch below!

View the plans (PDF)

Sign up for the Maintain plan Sign up for the Enhance plan Sign up for the Manage plan

	Maintain For basic/small websites	Enhance For all types of websites	Manage For high performance websites

General inclusions

Key features of your plan

Unused support time accrues (over a rolling 3 month period)	Yes	Yes	Yes
Support time per month (bug fixes, changes, etc)	0.5 hours	2 hours	5 hours
Regular reports (maintenance logs and website statistics)	Monthly	Fortnightly	Weekly
Website audit report + strategy session (1 hour video call)	–	Annually	Quarterly
Quick catch up session (15 minute phone or video call)	–	–	Monthly

Service setup and initial tune-up

Immediate improvements to your website

Activate our software licences (save thousands in fees!)	Yes	Yes	Yes
Security hardening (with premium security software)	Yes	Yes	Yes
Web hosting optimisation (for improved speed/security)	Yes	Yes	Yes
Set up Google Analytics (to track website statistics)	Yes	Yes	Yes
Set up Google Search Console (to monitor visibility in Google)	Yes	Yes	Yes
Speed optimisation (with premium performance software)	Yes	Yes	Yes

Ongoing maintenance

Keeping your website secure and running at its best

24/7 uptime monitoring (we’ll take action if your site goes down)	Yes	Yes	Yes
Software upgrades (all security patches are upgraded ASAP)	Monthly	Fortnightly	Weekly
Database optimisation (clear out spam, revisions, and junk data)	Monthly	Fortnightly	Weekly
Manage user comments (approve/delete/spam)	Monthly	Fortnightly	Weekly
Off-site backups to protect your data (stored for 90 days)	Weekly	Daily	Hourly
Security scans to keep visitors safe (malware, vulnerabilities)	Weekly	Daily	Daily
Speed scans for more leads/sales (increase conversion rates)	Weekly	Daily	Daily
Visual change monitoring (we’re notified about design issues)	–	–	Yes
SSL certificate monitoring (we’re notified about encryption issues)	–	–	Yes

Pricing

Save 10% when you pay annually!

	Maintain For basic/small websites	Enhance For all types of websites	Manage For high performance websites
	$100/m inc. GST	$325/m inc. GST	$750/m inc. GST
	Sign up	Sign up	Sign up