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Website maintenance and support

Whether you need maintenance, changes, or support, we’re here to help with all things WordPress! Our Website Care service keeps your website running smoothly, saves you time and money, and helps you grow your business!

With an initial tune-up, ongoing maintenance, and support time allocated every month for issues and requests, we cover all the bases.

You can sign up below, or talk to our team today about your goals and requirements, and we’ll recommend the right option for you.

Unsure which plan is best for you?

Call us on 07 3333 2932

Or get in touch below!

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View the plans (PDF)
Sign up for the Maintain plan Sign up for the Enhance plan Sign up for the Manage plan
Maintain
For basic/small websites		Enhance
For all types of websites		Manage
For high performance websites

General inclusions

Key features of your plan

Unused support time accrues
(over a rolling 3 month period)		YesYesYes
Support time per month
(bug fixes, changes, etc)		0.5 hours2 hours5 hours
Regular reports
(maintenance logs and website statistics)		MonthlyFortnightlyWeekly
Website audit report + strategy session
(1 hour video call)		–AnnuallyQuarterly
Quick catch up session
(15 minute phone or video call)		––Monthly

Service setup and initial tune-up

Immediate improvements to your website

Activate our software licences
(save thousands in fees!)		YesYesYes
Security hardening
(with premium security software)		YesYesYes
Web hosting optimisation
(for improved speed/security)		YesYesYes
Set up Google Analytics
(to track website statistics)		YesYesYes
Set up Google Search Console
(to monitor visibility in Google)		YesYesYes
Speed optimisation
(with premium performance software)		YesYesYes

Ongoing maintenance

Keeping your website secure and running at its best

24/7 uptime monitoring
(we’ll take action if your site goes down)		YesYesYes
Software upgrades
(all security patches are upgraded ASAP)		MonthlyFortnightlyWeekly
Database optimisation
(clear out spam, revisions, and junk data)		MonthlyFortnightlyWeekly
Manage user comments
(approve/delete/spam)		MonthlyFortnightlyWeekly
Off-site backups to protect your data
(stored for 90 days)		WeeklyDailyHourly
Security scans to keep visitors safe
(malware, vulnerabilities)		WeeklyDailyDaily
Speed scans for more leads/sales
(increase conversion rates)		WeeklyDailyDaily
Visual change monitoring
(we’re notified about design issues)		––Yes
SSL certificate monitoring
(we’re notified about encryption issues)		––Yes

Pricing

Save 10% when you pay annually!

Maintain
For basic/small websites		Enhance
For all types of websites		Manage
For high performance websites
$100/m
inc. GST		$325/m
inc. GST		$750/m
inc. GST
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We have worked with GO Creative on several projects. Every time documentation was written well and any additional information necessary to complete project was provided. We definitely will be glad to work together with GO Creative in future and would recommend them as a partner for other web design and development agencies.
Marcin BiegunCEOOptArt
 
Established in 2001 • Ecommerce specialists • Australian owned and operated