This can be one of the biggest areas of confusion with any website, so here are the key things you need to know.
What we will do
Because our websites are a fixed price, we do have some limitations on the amount of time we can spend on each project. Therefore below is a quick summary of what we’ll do within the package price:
- Design your home page to a very high level of detail. This can then be revised (up to the number of revisions allowed in your selected website package) until you approve the page.
- Set up a master design template which applies to all pages on the site. You can customise the layout of the template for each page.
- Add a certain number of pages of content for you (which you provide), depending on your selected website package. Each page will have a clear and simple layout, and formatting applied to all text.
- Provide training/support, and resources such as tutorials and videos. Training is conducted over the phone or face to face, depending on your website package.
- Add a certain number of stock photos (depending on your package), and provide more for a small additional fee.
What we won’t do
We’re happy to help in any way we can, so if you do need a hand with the following, please let us know and we can provide a quote or hourly rate. Some of these options may be included with some website packages, but as a general rule, we don’t do the following:
- Write your content for you.
- Edit/retouch/customise your photos. But you can edit your photos via the website software after they’ve been uploaded. Also, every photo uploaded will automatically be resized and cropped into various copies of the original, so you can use whichever one best fits your purpose.
- Create custom graphics for image slide shows/galleries. However, we will add your photos (or stock photos) into slide shows.
- Import all of your content from any existing website, if any (we only import a certain number of pages/products, depending on your package).
- Provide free stock images (except as stated in the website package or quote).
- Meet face to face except for the initial consultation, and training session.