We look after your website (so you don’t have to!)
Keep your website running smoothly, save time and money, and grow your business! With an initial tune-up, ongoing maintenance, plus support time every month for issues and requests, our Website Care plans cover all the bases.
If a plan doesn’t suit you, we also offer ad hoc support for when issues arise or you need one-off changes made.
Monitoring
24x7 uptime, performance, and security monitoring.
Backups
Off-site backups to protect your data.
Updates
Regular WordPress, plugin, and theme software updates.
Speed
File compression and Content Delivery Network (CDN).
Security
Advanced security features and firewall.
Software licences
Save money with various software licences included.
Support
Time for changes and fixes, accruing over 3 months.
Reports
Maintenance activities log and statistics snapshot.
Frequently asked questions
This service is designed to help with on-site issues and changes, and general support. We proactively fix issues that we identify or our monitoring tools pick up, and also handle any requests you have. Routine maintenance work, like backups and software upgrades, doesn’t use your support time. It’s only when you have a request or an issue arises that we would track our work as support time.
Yes! All unused time accrues over a rolling 3 month period. However, you can’t borrow from future months.
If you’ve used all support time in the current 3 month period, we can provide a quote or spread the job across multiple months.
No. Each website requires its own separate Website Care plan. However, if you have a WordPress “multi-site” then you only require one Website Care plan for all sites under that single installation.
