Online stores

Selling online has never been so easy

If you’re ready to sell products or services online, we can help. We’ve built online stores for clients across a range of industries, and helped them get set up with everything they need.

We’re all about providing true value for money, with clear and simple inclusions, but if you’re not sure about anything you see here, drop us a line.

Store features

  • Product options

    Allow customers to select any options you need: sizes, colours, and more.

  • Notifications

    Receive detailed email notifications about all new orders, payments, and more.

  • Flexible

    Customise languages, currencies, countries you deliver to, taxes, and more.

  • More options

    Set different prices for customer groups, set up affiliate programs… we’ve got it all.

Payment options

  • Credit cards

    Accept credit cards via a number of payment processors, such as eWay or 2Checkout.

  • Bank transfer

    Provide your bank details on the checkout page for customers to pay later.

  • PayPal

    PayPal is easy to set up, has low transaction fees, and doesn’t require registration.

  • More options

    Customers can pay using gift vouchers, or redeem coupons using codes.

Shipping options

  • Flat rate

    Don’t want to get complicated? Set a flat price per item, or per order. Too easy!

  • Weight and dimensions

    Set shipping rates based on the weight and dimensions of each item.

  • Australia Post

    Australia Post calculates prices automatically based on weights and dimensions.

  • More options

    Choose from dozens of other shipping methods, to get exactly what you’re after.

Please note that some additional fees may apply for particular payment and shipping methods. This will be discussed up front.

Our process

StepHow it works
1. ConsultationWe’ll collect as much information about your business as possible, so that we can provide advice on the best features and options.
2. SetupA deposit payment (normally 50%) is due before we get started, along with a contract which includes any specific details about your project. 12 month payment plans are also available.
3. DesignWe’ll create a unique design to match your ideas and branding, and work with you to revise the design until you’re completely happy with it.
4. DevelopmentOnce the design is approved, we’ll go ahead and build the features of your new website. Depending on the size and timeframe, progress payments may be due along the way — this is discussed up front where applicable.
5. Training and testingWe provide step-by-step tutorials, ensuring you’ll be able to add any remaining content at your own pace. We’re also on hand to help if you get stuck. Final payment is due at this point.
6. PublishYour website will be published whenever you’re ready. Just say GO!

Frequently asked questions

Online stores

Are your staff based in Australia?

Yes. Everyone at GO Creative is based in Brisbane, aside from the technical engineers who manage our data centres across Australia. We don’t outsource any of our work offshore.

When you reach out to us for support, you’ll always deal with a member of our local team.

Do we have to host our website with GO Creative?

Nope. As long as your web host supports our software (WordPress, usually) — and 99% of hosting providers do — you can host the site wherever you like.

Of course, having a single point of contact is always a plus, and it means no one can pass the buck if things go wrong! We offer affordable rates, and our hosting servers are located in Government-certified data centres around Australia.

Do you add our content for us?

We add a fixed number of pages of content (which you provide to us), which varies depending on your selected website package. These pages will be designed using our own suggested layouts. You can use our tutorials to add more content, or we can add it for you at an affordable hourly rate. We also offer copywriting services, if you need a hand putting the content together.

Do you offer payment plans?

Yes. Many of our services can be paid in monthly instalments, over 12 months, or longer by negotiation. The first payment is the deposit. Conditions and additional fees apply.

How does a mobile site work?

We add code which tells your website how it should look and function at different screen widths. For example, we might have rules which equate to something like, “If the browser/screen width is less than 900 pixels, move the logo to the middle of the page”. We’ll also condense the entire menu into a single button which the user can click/tap to expand, and so on.

You don’t have to do anything special for this to work; our code takes care of everything automatically. Magic!

How long does it take to build a website?

The timeframe varies between projects, but it’s generally about a couple of weeks before we send you the initial design preview, then a couple of weeks of revisions and further development before we hand the site over to you. You can then add your content at your own pace, and of course we can offer guidance throughout that process. The site is then ready to go live whenever you’re happy with it.

How secure are your websites?

Very secure. We take great care to secure all websites we develop. This includes using unique and “hard to guess” usernames on administration accounts, installing security plugins, adding custom code to prevent unauthorised hackers/spammers from accessing your website, and so on.

If your customers enter sensitive data into your website, or make online purchases, we also install an SSL security certificate, which encrypts all information (fees apply).

What are the major inclusions/exclusions?

This can be one of the biggest areas of confusion with any website, so here are the key things you need to know.

What we will do

Because our websites are a fixed price, we do have some limitations on the amount of time we can spend on each project. Therefore below is a quick summary of what we’ll do within the package price:

  • Design your home page to a very high level of detail. This can then be revised (up to the number of revisions allowed in your selected website package) until you approve the page.
  • Set up a master design template which applies to all pages on the site. You can customise the layout of the template for each page.
  • Add a certain number of pages of content for you (which you provide), depending on your selected website package. Each page will have a clear and simple layout, and formatting applied to all text.
  • Provide training/support, and resources such as tutorials and videos. Training is conducted over the phone or face to face, depending on your website package.
  • Add a certain number of stock photos (depending on your package), and provide more for a small additional fee.

What we won’t do

We’re happy to help in any way we can, so if you do need a hand with the following, please let us know and we can provide a quote or hourly rate. Some of these options may be included with some website packages, but as a general rule, we don’t do the following:

  • Write your content for you.
  • Edit/retouch/customise your photos. But you can edit your photos via the website software after they’ve been uploaded. Also, every photo uploaded will automatically be resized and cropped into various copies of the original, so you can use whichever one best fits your purpose.
  • Create custom graphics for image slide shows/galleries. However, we will add your photos (or stock photos) into slide shows.
  • Import all of your content from any existing website, if any (we only import a certain number of pages/products, depending on your package).
  • Provide free stock images (except as stated in the website package or quote).
  • Meet face to face except for the initial consultation, and training session.
What payment methods do you accept?

We accept payments via:

  • bank transfer
  • credit card (online only)
  • PayPal

Payments made by credit card or PayPal incur a 3% surcharge.

What software do you use?
  • Websites: WordPress
  • Online stores: WordPress with WooCommerce
  • Web apps: Custom framework in PHP
  • Mobile apps: Custom framework for Apple or Android

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