Set up POP or IMAP email accounts in Outlook

This tutorial will help you set up POP or IMAP email accounts

Steps to set up POP or IMAP email accounts in Outlook

1. Create the mailboxes

Note: These steps allow you set up free POP/IMAP email accounts via your website hosting account, however we strongly recommend upgrading to a business-grade email service such as Office 365.

Before you can set up an email account on your computer or other devices, you need to create them in your web hosting account first. If you don’t have your login details, please contact us and we’ll send you all of the information you need.

Once logged in, scroll down and click on “Email Accounts”.
Type the preferred email address at the top.
Set a password by clicking the “Password Generator” button. This will prompt you to copy the password, and we recommend pasting this into Word or a similar text editor.
Click “Create Account”.

2. Set up in your email program

Once your email account/s have been created, you can set them up in your email program, such as Outlook (preferred), Windows Live Mail, Mac Mail, and any other major email program, as well as on your phone or tablet.

When you set up the account, most email programs will give you a choice of the type of email service. We recommend choosing “IMAP”, as this keeps your emails in sync across multiple devices. Otherwise, “POP” is the other option.

Set up mailboxes in Outlook (2013 or newer). Refer to the steps under “Manually set up Internet email”, and skip step 6.

Here are the email settings to be used:

Recommended settings

	If using IMAP (recommended)	If using POP
Username:	The full email address	The full email address
Password:	The password you created	The password you created
Incoming Server:	mail.yourdomainname.com.au (e.g. mail.abcplumbing.com.au if your website is at abcplumbing.com.au)	mail.yourdomainname.com.au (e.g. mail.abcplumbing.com.au if your website is at abcplumbing.com.au)
Incoming Port:	993	995
Outgoing Server:	mail.yourdomainname.com.au (e.g. mail.abcplumbing.com.au if your website is at abcplumbing.com.au)	mail.yourdomainname.com.au (e.g. mail.abcplumbing.com.au if your website is at abcplumbing.com.au)
Outgoing Port:	465	465
Authentication:	Required In Outlook, this is found under the “More Settings” button, then the “Outgoing Server” tab (check the box to use the same settings as the incoming mail server).	Required In Outlook, this is found under the “More Settings” button, then the “Outgoing Server” tab (check the box to use the same settings as the incoming mail server).

Other settings (if the recommended settings above don’t work)

	If using IMAP (recommended)	If using POP
Username:	The full email address	The full email address
Password:	The password you created	The password you created
Incoming Server:	mail.yourdomainname.com.au (e.g. mail.abcplumbing.com.au if your website is at abcplumbing.com.au)	mail.yourdomainname.com.au (e.g. mail.abcplumbing.com.au if your website is at abcplumbing.com.au)
Incoming Port:	143	110
Outgoing Server:	mail.yourdomainname.com.au (e.g. mail.abcplumbing.com.au if your website is at abcplumbing.com.au)	mail.yourdomainname.com.au (e.g. mail.abcplumbing.com.au if your website is at abcplumbing.com.au)
Outgoing Port:	587	587
Authentication:	Required In Outlook, this is found under the “More Settings” button, then the “Outgoing Server” tab (check the box to use the same settings as the incoming mail server).	Required In Outlook, this is found under the “More Settings” button, then the “Outgoing Server” tab (check the box to use the same settings as the incoming mail server).

3. Access emails in Gmail

Steps to set up POP or IMAP email accounts in Outlook

Recommended settings

Other settings (if the recommended settings above don’t work)

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