Website developer support

Our professional web developers are standing by

If you need a hand with improving your existing website, our 100% Australian based web developers are here to offer support.

While our website management packages cover things like software upgrades and content changes, web developer support is for programming and other technical tasks.

Our professional website developers can help with tasks such as fixing bugs, online bookings or payments, forms, membership systems, custom features, and more. We can also, of course, develop brand new websites.

We’re all about providing true value for money, with clear and simple inclusions, but if you’re not sure about anything you see here, drop us a line.

  • Custom coding

    Setting up custom functionality so that your website works exactly how you want it to.

  • Bug fixes

    Finding and fixing issues in your website, to keep you and your customers happy.

  • Add features

    Add or improve features, to make life easier for both you and your customers.

  • Expert advice

    Not sure of the best way to tackle something on your website? Get professional advice.

  • Priority support

    Jump to the head of the queue! If something goes awry, we’re on hand right away.

  • Lower costs

    Receive generous discounts when you pre-purchase blocks of developer time.

Our process

Step How it works
1. Quote Tell us what you need done, and we’ll give you a fixed price.
2. Choose method
Let us know if you want to pay only amount quoted, or for 5, 10, or 15 hours (discounts apply).
3. Prepayment
We’ll send you our bank account details for the deposit, which is held as account credit.
4. Development
When each job is completed, we’ll raise an invoice and pay it with your account credit.

Frequently asked questions

Web developer support

Are your staff based in Australia?

Yes. Everyone at GO Creative is based in Brisbane, aside from the technical engineers who manage our data centres across Australia. We don’t outsource any of our work offshore.

When you reach out to us for support, you’ll always deal with a member of our local team.

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What are your support hours?

We’re available 8.30am to 5pm, Monday to Friday. You can phone us on (07) 3333 2932 or submit a support request and we’ll get back to you as soon as we can. We have an emergency contact number (provided to existing clients only) for critical issues outside of our normal hours.

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What payment methods do you accept?

We accept payments via:

  • bank transfer
  • credit card (online only)
  • PayPal

Payments made by credit card or PayPal incur a 3% surcharge.

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Turn to a professional web development company

Don’t be left in the lurch by using dirt cheap developers, or going offshore. Our developers are based locally, have a wealth of experience in WordPress websites and various other platforms, and are on hand to answer your questions. Why DIY when you can put the job in the hands of a professional web developer, and get on with running your business?

If you are in the market for a web development company or website management in Brisbane, call us today for a free quote.

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